> Markdown version of [/jobs/ext/1045177-desktop-services-tech-professional](https://www.wearedevelopers.com/jobs/ext/1045177-desktop-services-tech-professional). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Desktop Services Tech Professional

- **Company:** Children'S Hospital Colorado
- **Location:** Aurora, CO, United States
- **Experience:** Experienced
- **Salary:** $53,456.0 - $80,184.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Programming, Issue Tracking Systems, Network Configuration and Change Management, Network Architecture, Tablet Computers, Peripherals, Computer Equipment
- **Published:** June 3, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4a8fd70a587d860a

## About the Role

Do you have experience in User training (technical support)?, Do you have a High school diploma or GED?, * Degrees

 + High School diploma or GED
 * Experience
 + Required: Two (2) years of relevant technical experience

## Description

The Desktop Services Technician Prof develops proficiency in providing overall client system support. Assists with analyzing, installing, , documenting, testing, maintaining, troubleshooting and supporting client systems, operating systems, software applications, peripherals, communication, and mobile devices (desk phones, PCDs, smartphones, tablets, conference room phones, analog phones, etc.)., * Assists with installing, maintaining and repairing computer hardware and related peripheral equipment, software and network infrastructure. Installs and repairs voice, data, and video communications systems, new PCs, and label printers.

 * Eligible to participate in the on-call rotation.
 * Performs new phone setup, programming, and network configuration.
 * Troubleshoots, diagnoses and repairs computer hardware and peripheral equipment malfunctions and resolves issues in a minimally disruptive manner.
 * Disseminates technical knowledge, including formal training across the Desktop Services team.
 * Reviews assigned tickets in the ticketing system; prioritizing, documenting, and communicating appropriately based on our Service Level Agreement.
 * Maintains an adequate spare parts inventory of systems, subsystems, and component parts used in repair work.
 * Adheres to IT policies, procedures and protocols.
 * Communicates issues or possible risks to management, end users and IT staff.
 * Provides Tier 2 support for supported systems and infrastructure. Establishes and fosters ongoing relationships with assigned groups.


## Related Videos

- [Building a Cross-Platform BLE Client with Kotlin Multiplatform and Kable](https://www.wearedevelopers.com/videos/100250-building-a-cross-platform-ble-client-with-kotlin-multiplatform-and-kable)
- [Contract Testing with MCP: Building Self-Describing, Self-Testing APIs](https://www.wearedevelopers.com/videos/100040-contract-testing-with-mcp-building-self-describing-self-testing-apis)
- [Football for Good: Hackathon Finals - Live Pitches & Awards](https://www.wearedevelopers.com/videos/100330-football-for-good-hackathon-finals-live-pitches-awards)
- [Closing Keynote by Joel Spolsky](https://www.wearedevelopers.com/videos/615-closing-keynote-by-joel-spolsky)
- [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company)
- [A Brief History of Data Storage](https://www.wearedevelopers.com/videos/974-a-brief-history-of-data-storage)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)
- [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)