> Markdown version of [/jobs/ext/1047552-it-technician](https://www.wearedevelopers.com/jobs/ext/1047552-it-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Technician

- **Company:** Insight Global
- **Location:** Goodyear, AZ, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Intrusion Detection Systems, Inventory Management Software, Network Troubleshooting, Wi-Fi Technology, Laptops, Zendesk
- **Published:** June 23, 2026
- **Apply:** https://dejobs.org/x/x/097E3471C7CD43119DFB78BC7DC38F30/job/

## About the Role

* 1-2 year experience in an advanced troubleshooting position in a warehouse or manufacturing environment

 * Travel is required, including the potential for international travel

## Description

Insight Global is seeking IT Technicians to support a large client. In this role, technicians will provide level 1 help desk support by responding to and resolving tickets through Zendesk, escalating issues as needed, and ensuring clear, accurate communication throughout the ticket lifecycle. Daily responsibilities include troubleshooting and repairing devices such as workstations, laptops, printers, phones, and handheld devices, as well as resolving networking issues related to Wi-Fi and wired connectivity. Technicians will also manage user access by creating and maintaining user IDs, email accounts, and building access credentials, while supporting device management tasks such as new equipment setup, workstation configuration, inventory tracking, and check-in/check-out processes. Additional responsibilities include assisting with application support tasks like reopening purchase orders, deleting item profiles, generating return labels and commercial invoices, and resolving order or
shipping issues. This role requires close collaboration with the operations team to monitor and maintain critical warehouse technology, ensuring seamless day-to-day operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/.


## Related Videos

- [Your next 10x engineer isn't in your city. Refactor accordingly.](https://www.wearedevelopers.com/videos/100103-your-next-10x-engineer-isn-t-in-your-city-refactor-accordingly)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Smart, Connected, Unexpected: The Wild Side of IoT and AI](https://www.wearedevelopers.com/videos/1113-smart-connected-unexpected-the-wild-side-of-iot-and-ai)
- [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability)
- [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies)
- [Prototyping with Hardware and the Web](https://www.wearedevelopers.com/videos/651-prototyping-with-hardware-and-the-web)

## Related Articles

- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)