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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Engineer - **Company:** Encore Capital - **Location:** West Malling, UK - **Contract:** Permanent contract - **Skills:** .NET Framework, Microsoft Windows, Active Directory, Microsoft Azure, Cluster Analysis, Dynamic Host Configuration Protocol, Distributed File Systems, Domain Name System (DNS), Microsoft Exchange Server, Monitoring of Systems, Internet Information Services (IIS), IT Management, Microsoft Office, Windows Servers, NetApp Applications, Data ONTAP (Server Appliance), Paessler Router Traffic Grapher, PCI Data Security Standards, Windows PowerShell, Azure Active Directory, Microsoft SharePoint, SQL Databases, Software Vulnerability Management, System Availability, Microsoft InTune, Information Technology, Web Technologies, Hardware Infrastructure, Veeam, Network Server, Vmware - **Published:** May 28, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=9c28480d9397c02c ## About the Role Do you have experience in VMware?, * Expert level NetApp Ontap and AFF skills * Strong expertise in Windows Server platforms. * Experience with VMware and Microsoft AVD * Microsoft Exchange (2016/2019 Hybrid), Office 365, and PowerShell scripting. * Dell Server Hardware knowledge * Veeam Backup and Replication * Web technologies (IIS, .NET). * Active Directory, Group Policy, DNS, DFS, DHCP, WINS. * Windows/SQL clustering. * Strong documentation and communication skills. * Understanding of ITIL processes and service management. Desirable: * Azure administration (servers, storage, networking). * Office 365 support (Exchange, Teams, SharePoint). * Intune device management. * Security tools (CrowdStrike, Rapid7). * Experience in financial services environments. * Monitoring tools (e.g., PRTG). * Azure Entra administration. * Ivanti patching and deployment. * Certifications (Preferred): * MCSE, VCP, VMCE, NCDA ## Description As an IT Infrastructure Engineer at Cabot Credit Management, you will play a key role in delivering and supporting robust, secure, and scalable technology services across our organisation. With a primary focus on UK operations and an awareness of wider European business needs, you'll take a hands-on approach to infrastructure support, system administration, and project delivery., * Ensure high availability, reliability, and security are embedded across infrastructure and service delivery. * Lead vulnerability management, patching, and preventative maintenance across platforms. * Provide technical leadership and 3rd line support, resolving complex and high-impact incidents. * Review, validate, and contribute to infrastructure design and project delivery. * Support IT governance, compliance, and audits (including SOX, PCI-DSS), ensuring adherence to controls and regulations. * Operate within ITIL frameworks, managing incidents, problems, and changes effectively. * Plan and execute disaster recovery testing to ensure business continuity. * Monitor, troubleshoot, and optimise systems to maintain performance and integrity. * Collaborate with internal teams, external partners, and vendors to deliver and support services. * Integrate security and best practice into all technology and lifecycle decisions. * Support ongoing system administration, service improvements, and out-of-hours escalation where required. ## Related Videos - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1520-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)