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# Manager of Desktop Support and Operations

- **Company:** Bard College
- **Location:** Annandale-on-Hudson, NY, United States
- **Experience:** Expert
- **Salary:** $81,000.0 - $85,000.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Cyber Security, Desktop Environments, IT Management, Software Maintenance, User Environment Management, Information Technology, Google Bard
- **Published:** June 18, 2026
- **Apply:** https://www.juju.com/job/00000000g95uaf

## About the Role

Bard College Information Technology is seeking an experienced, creative, and driven manager and technologist to advance the College's end-user technology, create lasting improvements, and support the mission of the College.

TheManager of Desktop Support and Operationsis a full-time, in-person role reporting directly to the CIO and leads the extremely capable Desktop Support team. The ideal applicant will have several years of personnel and IT management experience, with demonstrated technical, interpersonal, and communication skills., + Five or more years of IT management experience is required

 + BA/BS degree or equivalent experience

 + Strong interpersonal, organizational, problem-solving, written, and oral communication skills

 + Attention to detail, self-motivation, and the ability to work with minimal supervision

 + Strong awareness of the principles of information security and its application for end-user systems

 + Willingness to carry a mobile phone and remain on-call for rare emergencies

 + Physical ability to lift 30lbs and work daily in an office environment

## Description

Daily operational oversight

 + Lead and mentor the Desktop Support team, providing individualized support, direction, and leadership through example

 + Prioritize team efforts, oversee Service Desk tickets, and maintain communication and schedules to ensure consistent coverage

 + Serve as one of the primary points of contact for executive staff inquiries

 + Respond to end-user IT security issues and contribute to overall information security efforts

 + Manage IT-related building maintenance requests, vehicle upkeep, and workspace assignments

Asset and vendor management

 + Oversee fleet management, inventory, and lifecycle

 + Serve as the liaison for IT vendors, primarily for printing and desktop software

 + Oversee the implementation and maintenance of software primarily for lab and desktop environments and internal tools

Strategic planning and governance

 + Work with the IT Administration team to develop a zero-based budget each year in support of Desktop operations as well as capital projects

 + Lead end-user computing, printing, inventory, and security projects, working with other IT and campus teams

 + Help develop, implement, and monitor policy and standards affecting Bard's computing environments


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