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# Help Desk Technician

- **Company:** RP EXPEDITING
- **Location:** Duncan, SC, United States
- **Salary:** $41,600.0 - $72,800.0
- **Contract:** Permanent contract
- **Skills:** Databases, Salesforce.Com
- **Published:** June 29, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1431251ea24b8968

## About the Role

Do you have experience in Phone communication?, Do you have a Bachelor's degree?, * Call and email prospective customers via phone and email from a provided list of leads.

Must have good written and verbal communication skills

 * Identify prospects by self generated internet searches, internet databases/directories,

and other self generated lead listings

 * Set appointments for businesses interested in learning about RPGL services. Influence and persuade customers to buy logistics services by identifying their particular problem areas

 * Keep up to date records noting names, addresses, and follow up through the Salesforce CRM

 * Ability to perform heavy phone work, and perform 150 + calls per day

 * Ability to gain instant report with people over the phone

 * Ability to adapt/respond to different types of situations and personalities

 * Must be self motivated and possess the ability to handle rejection over the phone

 * Self-starter with a positive attitude

 * 1 year of customer service experience (Logistics industry preferred)

Minimum requirements:

 * Experience: NO EXPERIENCE NEEDED / JUST MOTIVATED TO LEARN
 * Studies: Bachelor's degree related to business Administration, or Logistics related.
 * Language: English skills. B2+ or higher is preferred.



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