> Markdown version of [/jobs/ext/105232-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/105232-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer

- **Company:** Precision
- **Location:** Birmingham, UK
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, SolidWorks (CAD), Microsoft Office, Microsoft Operating Systems, Networking Basics, Microsoft InTune, Information Technology, Deployment Automation, Microsoft Business Central
- **Published:** May 29, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=030f21c445f6d533

## About the Role

Do you have a valid Driving License license?, Do you have experience in Microsoft Office?, · Azure

· Intune / Autopilot

· Office 365

· Solidworks/PDM experience ideally in a manufacturing environment

· Cabling and patching

· Group Polices and Windows 11 deployment.

· Active Directory

· Microsoft operating Systems

· Hardware, Software

· Basic Networking knowledge

· ITIL Experience

· 3 years' experience in a 2nd and 3rd Line Team

· An understanding of Microsoft Business Central whilst desirable is not essential

· Full UK Driver's License Required

Eligibility:

In relation to certain posts, it has been determined that it is necessary for security reasons to only employ UK nationals. Individuals are only eligible if:

(a) they are a British citizen; and

(b) do not hold dual nationality; or have relinquished dual nationality and can provide evidence of this.

## Description

Reporting to the IT Manager, this office-based, hands-on role is integral to the day-to-day delivery of IT support services, ensuring the availability, reliability, and performance of all IT systems and infrastructure. Working collaboratively with the wider IT team, the successful candidate will support the management of incidents through to resolution, coordinating and allocating technical resources as required.

The role requires maintaining a clear and comprehensive understanding of ongoing incidents to enable effective communication with senior management and customers, while proactively managing stakeholder expectations.

This position is ideally suited to an individual with a strong blend of technical expertise and interpersonal skills who is looking to broaden their responsibilities, contribute strategically, and make a significant impact within the organisation.

Key Areas of Responsibility / Experience

Your duties will include but are not limited to:

· Manage SLA's

· Ensure software is updated and patched in line with security standards.

· Supporting users

· Managing external services by 3rd party suppliers

· Updating and maintaining internal systems

· Managing policies and processes and procedures

· Ensure business security standards are always maintained


## Related Videos

- [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [XR Demystified: Separating Facts from Fiction in 2024](https://www.wearedevelopers.com/videos/1117-xr-demystified-separating-facts-from-fiction-in-2024)
- [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)
- [Google Gemma and Open Source AI Models - Clement Farabet](https://www.wearedevelopers.com/videos/1354-google-gemma-and-open-source-ai-models-clement-farabet)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk)
- [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london)