> Markdown version of [/jobs/ext/105255-xero-implementation-manager](https://www.wearedevelopers.com/jobs/ext/105255-xero-implementation-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Xero Implementation Manager

- **Company:** 1st Formations
- **Location:** London, UK (Remote available)
- **Salary:** £50,000.0 - £70,000.0
- **Contract:** Permanent contract
- **Skills:** Systems Integration, Xero (Accounting Software)
- **Published:** May 29, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=e1b2440d6d3e013c

## About the Role

Do you have experience in Xero?, * You work in an accounting practice and the majority of your work (80%+) involves Xero implementations, migrations, and client training - this is not a role for generalist accountants who use Xero alongside year-end accounts or bookkeeping

 * Xero certification or equivalent deep practical experience is essential
 * Strong track record of implementing and migrating Xero for small business clients
 * Experience supporting clients through Xero setup and migration from scratch
 * Ability to troubleshoot and resolve complex Xero-related issues
 * Experience designing and delivering Xero training for internal or client-facing teams
 * Clear and structured communicator, able to explain complex topics simply
 * Proactive mindset: able to identify recurring problems and implement scalable solutions

## Description

The Xero Implementation Manager leads the implementation, migration, and adoption of Xero across our client base and internal teams. You'll onboard small business clients onto Xero, deliver internal training, resolve complex queries, and ensure high-quality usage at scale. This is a specialist role - Xero certification and a background focused primarily on Xero implementations, migrations, and client training is essential., We're looking for a proactive and structured Xero Implementation Manager to lead the adoption and effective use of Xero across both our client base and internal teams.

This is a hands-on, high-impact role within our newly created Accounting-as-a-Service division, combining client implementation, internal enablement, and expert support. You will lead clients through Xero onboarding and migration, ensure internal teams are confident using the platform, and act as the escalation point for more complex queries.

You'll play a key role in improving onboarding quality, reducing support dependency, and ensuring small business clients use Xero effectively from day one - critical to scaling our high-volume, low-touch model., * Lead clients through the full implementation and migration to Xero, ensuring a smooth and structured onboarding experience

 * Provide ongoing guidance to clients on Xero best practices, workflows, and effective use of the platform
 * Design and deliver Xero training for internal teams (Customer Success, Onboarding, Operations)
 * Act as the escalation point for complex Xero-related queries from Customer Success and Support teams
 * Troubleshoot and resolve advanced issues related to Xero usage, integrations, and workflows
 * Identify recurring issues and proactively improve processes, training, and documentation
 * Create scalable resources (guides, videos, FAQs) to reduce repetitive queries
 * Collaborate with Customer Success and Operations to improve overall client experience and efficiency


## Related Videos

- [A Developer's Framework for Any Tool Migration](https://www.wearedevelopers.com/videos/2035-a-developer-s-framework-for-any-tool-migration)
- [Tech as a Profit Center – Maximizing P&L Impact by Research Funding and Capitalization](https://www.wearedevelopers.com/videos/100125-tech-as-a-profit-center-maximizing-p-l-impact-by-research-funding-and-capitalization)
- [AI Agents & Agentic AI](https://www.wearedevelopers.com/videos/2017-ai-agents-agentic-ai)
- [Developers don't need onboarding, do they? The balance between corporate culture and day-to-day project work.](https://www.wearedevelopers.com/videos/1063-developers-don-t-need-onboarding-do-they-the-balance-between-corporate-culture-and-day-to-day-project-work)
- [Let's Talk Quality! - Lilia Gargouri](https://www.wearedevelopers.com/videos/1815-let-s-talk-quality-lilia-gargouri)
- [Physical AI: The Era of Intelligent Machines](https://www.wearedevelopers.com/videos/100141-physical-ai-the-era-of-intelligent-machines)

## Related Articles

- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Should Tech Managers Be Developers First? Pros and Cons](https://www.wearedevelopers.com/magazine/327-should-tech-managers-be-developers-first-pros-and-cons)
- [Tips on mastering remote job interviews](https://www.wearedevelopers.com/magazine/23-tips-on-mastering-remote-job-interviews)
- [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)
- [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers)