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# Software Commercial Support

- **Company:** The Scc
- **Location:** Birmingham, UK (Remote available)
- **Salary:** £35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Outlook, Microsoft Dynamics, Red Hat Enterprise Linux, Veeam
- **Published:** May 29, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=74ea68c3c9c825b5

## About the Role

Do you have experience in Sales support?, We're looking for someone who:

 * Has experience in sales support, quoting, commercial admin, software renewals or deal coordination within IT and Software.
 * Is confident working with internal teams, customers, and vendors.
 * Has excellent attention to detail and a methodical approach.
 * Communicates clearly and professionally.
 * Can manage multiple priorities in a fast-paced environment.
 * Is proactive, organised, and takes ownership of their work.
 * Has good IT skills (Excel, Outlook, Dynamics 365 or similar CRM/ERP tools).

## Description

As a Software Commercial Support professional, you'll play a critical role in supporting our Software Sales Specialists by managing quotes, software renewals, coordinating with vendors, assisting in customer communication, and ensuring deals are placed accurately, on time and efficiently.

This role is ideal for someone detail-oriented, organised, and eager to learn about software sales, commercial operations and procurement in the IT industry., * Manage the creation and coordination of software quotes and renewals across multiple vendors (e.g. IBM, Veeam, RedHat).

 * Ensure accuracy and completeness of sales documentation to enable timely and compliant deal placement.
 * Support Software Sales Specialists with day-to-day operational and commercial tasks.
 * Liaise with vendors and internal stakeholders for pricing, renewals, product info, and deal-related enquiries.
 * Assist with light customer interactions around quotes, order processing, and follow-ups.
 * Maintain accurate records and pricing within Dynamics 365 and other sales tools.
 * Ensure all required documents are in place for smooth deal processing.
 * Contribute to continuous improvement of quoting and deal support processes.


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