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# Lead Cloud Operations Engineer

- **Company:** C&G Consulting Services
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Application Performance Management, Microsoft Azure, Cloud Computing, Monitoring of Systems, Log Analysis, Datadog, Cloud Monitoring, Mttr, HybridCloud, Information Technology
- **Published:** June 9, 2026
- **Apply:** https://www.dice.com/job-detail/e09b45c6-47a0-4e68-bd21-89078a25f45c

## About the Role

7-10+ years IT infrastructure experience (operations-focused)

 - 3-5+ years supporting Azure production environments
 - Strong L3/L4 incident escalation experience
 - Deep troubleshooting and root cause analysis skills
 - Experience with monitoring tools and ITSM processes
 - Experience supporting high-availability environments, Azure certifications (AZ-104 or similar)
 - Experience with AVD, hybrid cloud, migrations
 - Experience with Ivanti or ITSM tools
 - Familiarity with ITIL

## Description

We are seeking a Lead Cloud Operations Engineer to ensure the stability, reliability, and operational performance of Azure-based platform services. This role serves as the primary L3/L4 escalation point, driving rapid incident resolution, root cause analysis, and continuous improvement of production environments., Own availability, uptime, and performance of Azure production environments

 - Act as L3/L4 escalation lead for major incidents
 - Lead incident triage, coordination, and resolution
 - Drive root cause analysis and eliminate repeat issues
 - Improve MTTR and operational processes
 - Own monitoring and alerting strategy (Azure Monitor, Log Analytics, DataDog, Application Insights)
 - Review and approve production changes and ensure readiness
 - Support security incident response and compliance
 - Partner with engineering and application teams


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