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# Level 2 Deployment Technician

- **Company:** Insight Global
- **Location:** Roseburg, OR, United States
- **Experience:** Experienced
- **Salary:** $58,240.0 - $64,480.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Wide Area Networks, Computerised Systems, Information Technology
- **Published:** June 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2c61d735785f6f52

## About the Role

Do you have experience in WAN?, Do you have a Bachelor's degree?, * 5+ years' experience as PC/computer technician or similar role

 * 2+ years of lead technician experience
 * Experience working in a healthcare environment
 * Experience with LAN/WAN networks troubleshooting
 * Thorough knowledge of computer systems and IT components
 * Experience working in an enterprise IT environment
 * Experience in remote PC troubleshooting
 * Good knowledge of internet security and data privacy principles
 * Printer support experience
 * Excellent troubleshooting skills
 * BSc/BA in Computer Science, engineering, relevant field, or commensurate experience
 * Relevant certifications (e.g. CompTIA A+) will be an advantage
 * Must be willing and able to lift up to 50 pounds, * 5+ years' experience as PC/computer technician or similar role
 * 2+ years of lead technician experience
 * Experience working in a healthcare environment

## Description

The Lead will serve as the primary on-site technical owner for their hospital locations (WA or OR), and is responsible for coordinating deployment activities, guiding technicians, managing workflows, and ensuring quality execution from start to finish.

This is a hands-on leadership role, combining advanced technical deployment responsibilities with team oversight and on-the-ground problem solving., * Serve as the primary deployment lead for assigned state (WA or OR), overseeing daily execution across deployment sites

 * Perform and oversee end-to-end device deployment, including swaps, installs, and full replacement workflows
 * Execute and validate device imaging and configuration (Windows 11 upgrades and Windows 10 for exception devices)
 * Lead and support Level 1 technicians, ensuring adherence to process, productivity targets, and quality standards
 * Act as the main escalation point for technical issues, resolving or coordinating with support teams as needed
 * Conduct site readiness checks, identifying risks, blockers, or logistical challenges upfront
 * Ensure quality control and device validation prior to end-user handoff
 * Oversee asset tracking, inventory updates, and deployment reporting throughout the project lifecycle
 * Maintain accurate documentation of deployment progress, issues, and resolutions
 * Provide white-glove support and communication to end-users during device transitions
 * Support peripheral setup and troubleshooting, including printers, scanners, and workstation hardware


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