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# Network Technician

- **Company:** Black Box
- **Location:** Lawrence, PA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Audio Video Distribution, System Configuration, Firmware, IP Addressing, Kernel-Based Virtual Machine, Microsoft Office, Network Configuration and Change Management, Networking Basics, Software Troubleshooting, SAP S/4HANA
- **Published:** June 3, 2026
- **Apply:** https://eoje.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/requisitions/preview/6369

## About the Role

* Strong knowledge of:
 + Networking fundamentals
 + KVM systems
 + AV product groups
 * Experience with:
 + IP addressing and network configuration
 + System imaging
 + Hardware and software troubleshooting
 + Firmware upgrades
 * Ability to read and interpret technical manuals and documentation
 * Working knowledge of:
 + SAP S/4HANA
 + Microsoft Office Suite
 * Ability to lift and move equipment weighing 30+ pounds in a lab environment

Education & Experience

 * Associate†s degree or technical degree in electronics/networking or equivalent certifications OR
 * Minimum of 2+ years of relevant hands-on technical experience, 5+ is preferred

Preferred Qualifications

 * Experience working in a configuration, lab, or staging environment
 * Experience handling RMA, repair, or return processes
 * Familiarity with enterprise-level AV or KVM deployments
 * Strong attention to detail and organizational skills
 * Ability to work independently and as part of a team

## Description

Black Box Corporation is seeking a detail-oriented NetworkTechnician to support our Networking, KVM, and AV product groups. This hands-on role is responsible for system configuration, imaging, testing, troubleshooting, and lifecycle support of customer solutions in a warehouse/manufacturing environment. The ideal candidate is technically inclined, comfortable working with both hardware and software, and able to accurately follow technical documentation and build instructions., * Configure, assemble, and test Networking, KVM, and AV solutions in a warehouse/manufacturing environment

 * Perform IP addressing, system imaging, and device configuration
 * Manage KVM systems, including licensing and ongoing configuration
 * Perform firmware upgrades on supported hardware and systems
 * Troubleshoot hardware, software, and connectivity issues
 * Receive, inspect, and process customer returns (RMA) for repair or credit, ensuring proper documentation and tracking
 * Diagnose returned equipment to determine repair requirements or eligibility for credit
 * Verify system functionality against customer and project requirements
 * Accurately read, understand, and follow user manuals, technical documentation, and build instructions
 * Document configurations, test results, return evaluations, and quality issues as required
 * Support continuous improvement of lab operations and return-processing procedures


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