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# Computing Technology Specialist

- **Company:** Portland Community College
- **Location:** Portland, OR, United States
- **Experience:** Expert
- **Salary:** $66,678.0
- **Contract:** Permanent contract
- **Skills:** Active Directory, Macintosh Computers, Software Applications, Client Server Models, Complex Networks, Cyber Security, Databases, System Configuration, Desktop Computing, Ghost (Backup Software), Local Area Networks, Network Troubleshooting, Personal Digital Assistant, Software Tools, Server Administration, Software Deployment, Computer Network Technologies, Computerised Systems, Computer Equipment, Casper Suite, Laptops
- **Published:** June 6, 2026
- **Apply:** https://jobs.chronicle.com/job/37997099/computing-technology-specialist/

## About the Role

* Experience supporting PCs, Macs, and other devices and the associated software applications.
 * Ability to work with students, staff, faculty, vendors, and others to assist with using technology devices and software, resolve technology issues and challenges, and assist with technology projects.
 * Demonstrated knowledge of management tools (KACE, Jamf, Trellix, Deep Freeze, BeyondTrust, Ghost Solution Suite, Active Directory, etc.) for supporting and automating processes for PCs and Macs.
 * Experience creating and updating technical documentation for IT teams as well as procedure guides and reference materials for users.
 * Understanding of various IT teams and how they work together. Has local area network familiarity, information security knowledge, and advanced troubleshooting skills.
 * Experience maintaining technology skills and keeping current on new techniques, procedures, and tools.
 * Experience with project management and working on project teams comprised of users and IT staff to implement new and updated systems., * High School diploma or equivalent. Associate's degree or two years of college-level coursework or training in a computer-related discipline. Relevant experience may substitute for the degree requirement on a year for year basis. Two years of work experience with computing systems is also required.
 * Must possess knowledge of current personal computer hardware, operating systems, client/server, and network technologies, including printers and peripheral devices such as scanners, PDAs, and special needs equipment. Ability to install and configure a wide variety of software applications. The above-mentioned qualifications could be demonstrated by possessing one or more of the following certifications:
 * A+
 * Net+
 * Microsoft related

Ability to:

Effectively and clearly communicate verbally and in writing; read, understand, and follow complicated technical documentation, procedures, and instructions; multi-task and effectively use time management skills; use critical thinking skills to analyze, troubleshoot, diagnose, and repair computer problems in a complex networked environment; plan, organize, and document complex technical work; configure systems for consistency with institutional policies and procedures; effectively prioritize work requests and work occasional long hours; collaborate and work effectively in a team environment; provide effective and responsive service to departmental customers; and provide own transportation to various sites throughout the district.

Work Environment and Physical Requirements

Work pressure and interruptions occur on an ongoing basis, due to competing priorities and deadlines. Physical and ergonomic environments change often. Must be able to lift and work on equipment that may be located in tight and poorly lighted spaces, such as under desks, in closets, or in other confined areas. Lifting and moving of computer components and peripherals weighing up to 40 pounds is sometimes required. Work requires occasional periods of sustained effort and crawling under desks and confined spaces to install/uninstall and/or move equipment across campus. Must be able to interact professionally with distraught or reactive individuals.

## Description

The Cascade IT Team has a full-time Computing Technology Specialist position available. This position has a work schedule of Monday - Friday 8am-5pm. The primary work location will be at PCC's Downtown Center building but the person in this position will also work at PCC's Cascade campus.

A Computing Technology Specialist provides end-user technology support in a complex network environment. They are responsible for maintenance, troubleshooting, diagnosis, and repair of computer hardware, operating systems, devices, and software as part of a collaborative technical support team., * Installs, configures, maintains, and supports a diverse set of work station operating systems, client/server, and local applications on computers, laptops and hand-held devices, printers, and associated peripherals. Creates and implements automation for configuring and installing software and operating systems.

 * Analyzes and resolves hardware, software and network issues, repairs user workstations, modifies configurations, replaces faulty components and rebuilds complete systems on a variety of platforms. Uses complex software tools for managing large groups of computers.
 * Documents and updates work progress and problem resolution in technical support database. Follows complex written instructions. May create technical documentation and procedures for team use.
 * Provides technical support to customers in a professional manner and maintains goodwill, cooperation, and productive relationships.
 * Works closely with network and server administration teams to create and support district-wide computer configurations and to troubleshoot service interruptions.
 * Responsible for installing, maintaining, and troubleshooting specialized departmental software.
 * Maintains up-to-date computer skills and stays current with developments in computer related technologies. Attends training events as required. Researches and discovers technical solutions.
 * May attend and participate in district-wide, campus-wide, and departmental meetings and committees to discuss computer-related issues.

Positions in this classification may perform all or some of the responsibilities above and all positions perform other related duties as assigned., Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

 * Veterans: DD214
 * Disabled Veterans: DD214 and Letter from the Department of VA

Notice of the Availability of the Annual Security Report

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), you may view Portland Community College's (PCC) most recent Annual Security Report (ASR) on the Department of Public Safety website. The ASR contains current security and safety-related policy disclosure statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information and resources, and drug and alcohol prevention programming. The ASR also contains crime statistics for Clery Act crimes which occurred on PCC properties for the last three calendar years. Paper copies of the ASR are available upon request at all Department of Public Safety offices.

PCC Employment Offers are Contingent Upon the Successful Completion of a Criminal Background Check


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