> Markdown version of [/jobs/ext/1071396-sr-tam-solutions-architect](https://www.wearedevelopers.com/jobs/ext/1071396-sr-tam-solutions-architect). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. TAM, Solutions Architect - **Company:** Okta, Inc. - **Location:** Bellevue, WA, United States - **Experience:** Expert - **Salary:** $155,000.0 - $200,000.0 - **Contract:** Permanent contract - **Skills:** Software as a Service, Cyber Security, Identity and Access Management, Microsoft Office, OAuth, Openid Connect, Salesforce.Com, Security Assertion Markup Language (SAML), Software Engineering, Enterprise Software Applications, Ws-federation, Information Technology, Performance Monitor, Workday, Legacy Systems - **Published:** June 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=688400602fccd2fb ## About the Role Do you have experience in Technology security practices?, Do you have a Bachelor's degree?, * 8+ years of total experience in information technology, with at least 4 years of hands-on experience as a Technical Account Manager (TAM), Solutions Architect, Technical Consultant, or comparable practitioner role in the IAM space. * Deep technical credibility and domain expertise in SaaS infrastructure, the Software Development Life Cycle (SDLC), and modern Identity landscapes. * Working proficiency in the following core IAM areas, * BA/BS/MS in Computer Science, Information Technology or related discipline OR equivalent work experience required. ## Description A Senior Technical Account Manager (TAM) - New Product Introduction (NPI) Specialist Overlay serves as a highly technical overlay resource designed to build the architectural blueprints for how Okta scales its newest and most complex capabilities. This role handles a crucial dual motion consisting of NPI via time-boxed, sprint-based engagements to establish repeatable adoption patterns, and Specialist Overlay via targeted interventions for existing product sets that show a deficit in market adoption . The overlay specialist steps into high-stakes, ambiguous technical environments, drives early-stage adoption, packages learnings into scalable systems, and exits cleanly so the broader global TAM organization can execute independently., * Advise early-adopter customers on architectural best practices and product adoption during high-priority product launch windows. * Operate within strict Rules of Engagement (ROE) where the Core TAM retains ultimate account ownership, proactively managing potential friction or overlapping responsibilities. * Lead targeted, time-boxed technical sprints with high-value customers to bridge the technical value gap post-sale. * Execute structured account handbacks to Core TAM teams using established transition and exit criteria once defined adoption thresholds or playbooks are met. * Partner effectively with neighboring technical motions, such as the Forward Deployed Engineering (FDE) team, to align strategic customer roadmaps with product capability rollouts. * Capture high-fidelity technical telemetry directly from early adopters, translating raw field friction into actionable, ARR-weighted product signals for Product Management and Engineering. * Coordinate closely with Product Acceleration Team (PAT) specialists to smoothly transition technical workloads into the TAM organization. * Evaluate early-stage software and co-author the operational "Go/No-Go" criteria that dictate when an NPI capability is ready for broad TAM support. * Act as an elite response squad during high-priority NPI launches to prioritize accounts, absorb heavy technical workloads, and unburden core TAM teams during early performance regressions. * Document repeatable adoption patterns, configuration models, and expansion triggers into structured engineering playbooks to move beyond 1:1 consulting deep dives. * Partner directly with the TAM 1:Many / Knowledge Scaling function to design and deliver programmatic content, scaling your specialized expertise to make over 100+ global TAMs proficient in new solutions., + Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect). + Legacy applications in a hybrid IT environment with non-standard applications (i.e. those that do not support modern identity federation protocols). + Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc). + SaaS deployment such as Salesforce, Box, Office 365, Workday and HR as master for identities. + Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc). + Security and performance monitoring, and 3rd party signals integrations (SEIM, MDM, WAF, etc). * Clear engineering intuition to instantly distinguish a customer configuration gap from a core platform defect or a systemic load constraint like Requests Per Second (RPS) limits. * Strong operational understanding of web-scale infrastructure dimensions including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). * Proven product intuition with the ability to look at a chaotic customer environment, extract underlying technical friction, and translate it into a data-backed business case for Product Managers. * Exceptional EQ and diplomatic skills to handle sensitive customer escalations, navigate a matrixed global organization without direct authority, and resolve cross-team friction. * Builder mindset with a history of success turning unstructured, early-stage ambiguity into clean, repeatable systems, metrics, and processes. * Excellent communication skills, with the ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to a CIO. * This position can be located remotely but may require some travel (under 20% of the time). ## Related Videos - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Maturity assessment for technicians or how I learned to love OWASP SAMM](https://www.wearedevelopers.com/videos/351-maturity-assessment-for-technicians-or-how-i-learned-to-love-owasp-samm) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [No More Post-its: Boost your login security with APIs](https://www.wearedevelopers.com/videos/1043-no-more-post-its-boost-your-login-security-with-apis) - [WeAreDevelopers LIVE - How DevRel Makes Tech More Human](https://www.wearedevelopers.com/videos/2149-wearedevelopers-live-how-devrel-makes-tech-more-human) - [Delay the AI Overlords: How OAuth and OpenFGA Can Keep Your AI Agents from Going Rogue](https://www.wearedevelopers.com/videos/1637-delay-the-ai-overlords-how-oauth-and-openfga-can-keep-your-ai-agents-from-going-rogue) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Events like RSAC Get You CISOs. Developers Decide What Actually Gets Deployed.](https://www.wearedevelopers.com/magazine/693-events-like-rsac-get-you-cisos-developers-decide-what-actually-gets-deployed) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)