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# Junior Associate, Compliance HelpDesk

- **Company:** Deloitte T.T.L.
- **Location:** Williamsville, NY, United States
- **Experience:** Starter
- **Salary:** $42,700.0 - $78,600.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Office, Servicenow
- **Published:** June 17, 2026
- **Apply:** https://dejobs.org/x/x/79FCBF8024F245549143430D2F936A39/job/

## About the Role

* Effective written and verbal communication skills
 * Customer service attitude with dedication to quality and demonstrated attention to detail
 * Ability to understand and communicate policy and procedures consistently, knowing when to seek guidance
 * Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
 * Strong interpersonal skills and professional demeanor

The team

Ethics and Compliance, * Bachelor's degree

 * Minimum 1+ year of related experience, preferably customer support care within a consumer banking environment
 * Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.
 * Limited immigration sponsorship may be available.

Preferred:

 * Proficiency using Microsoft Office applications
 * Experience handling confidential or sensitive information
 * Background in a banking, financial services, or regulated environment
 * ServiceNow or other incident reporting software familiarity
 * Knowledge of ethics, compliance, or independence-related processes

## Description

As a Junior Associate, Compliance HelpDesk on the Ethics and Compliance team, you will be responsible for:

 * Responding to Compliance HelpDesk support requests through phone, chat, and other support tools
 * Guiding callers through policy requirements and mandatory procedures
 * Documenting and maintaining records of guidance provided through HelpDesk interactions
 * Collaborating with internal Risk & Regulatory stakeholders to resolve questions and issues
 * Providing backup support for other services managed by the Compliance HelpDesk


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