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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Analyst - CAFM - **Company:** OCS Group Limited - **Location:** Ipswich, UK - **Contract:** Permanent contract - **Skills:** Data Analysis, Business Process Modeling, Computer-Aided Facility Management, Program Optimization, Cyber Security, Databases, Data Integrity, Interoperability, Local Security Policy, HR Software, Data Management - **Published:** May 31, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=f78c0477157afe78 ## About the Role Do you have experience in Presentation skills?, Necessary: * Experience working within Facilities Management or equivalent industry, using CAFM products such as MRI's Concept Evolution. * Good experience in a range of current technologies and tooling * Highly motivated, driven and with the ability to work with limited supervision but also as part of a team. * Ability to plan, manage and execute your own workload. * Good interpersonal, communication and presentation skills Desirable: * Strong experience of implementing, supporting, and managing databases, data applications and tooling * Experienced in implementing and configuring vertical applications. * Higher education qualification preferred, but not essential. Core Expectations: * Show flexibility in working arrangements to ensure that a high level of service is delivered. * Self-motivated and able to work effectively in a fast-paced environment. * Have a positive and focused attitude when dealing with all colleagues. * Be able to take personal responsibility. * Have a flexible and positive attitude towards work. * Be keen to continuously improve own learning and development. * Support and embed the UK & Ireland group's corporate values. ## Description Role Overview: As a CAFM Technical Specialist, you will be responsible for managing and optimizing our Computer-Aided Facilities Management (CAFM) system, MRI's Concept Evolution. Your expertise will ensure the efficient operation of our facilities and enhance overall workplace experience. Here are your key responsibilities: Key Tasks & Responsibilities: Functional System Administration and Configuration: Administer and configure the CAFM system, including user access, security settings, and system parameters. Customize workflows, forms, and reports to meet specific facility management needs. Data Management: Maintain accurate and up-to-date facility data within the CAFM system. Ensure data integrity, including space allocations, asset inventories, and occupancy information. Integration and Interoperability: Collaborate with other systems (such as Building Management Systems, IoT devices, and HR systems) to integrate data and streamline processes. Troubleshoot and resolve integration issues. User Support and Training: Provide technical support to end-users, addressing system-related inquiries and issues. Conduct training sessions in a train the trainer approaches. System Enhancements and Upgrades: Evaluate new features and enhancements in CAFM software. Plan and execute system upgrades, ensuring minimal disruption to operations. Reporting and Analytics: Generate regular reports on facility utilization, maintenance activities, and space occupancy. Analyze data trends to identify opportunities for process improvement. Compliance and Best Practices: Stay informed about industry standards and best practices related to CAFM. Ensure compliance with relevant regulations and guidelines. Vendor Management: Collaborate with CAFM software vendors and service providers. Participate in vendor selection, contract negotiations, and ongoing relationship management. Continuous Improvement: Proactively identify areas for system optimization and propose enhancements. Participate in cross-functional teams to improve facility management processes. General: * Avoid conflict of interests between personal interests and the interests of the UK & Ireland group. * Exercise independent judgment, reasonable care, skill, and diligence when carrying out their duties. * Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders. * Adhere to and promote the UK & Ireland group's policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the people reporting into them. * Support and promote the UK & Ireland group's sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)