> Markdown version of [/jobs/ext/1074030-java-production-support-engineer](https://www.wearedevelopers.com/jobs/ext/1074030-java-production-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Java Production Support Engineer

- **Company:** Talent Vista Inc.
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Application Programming Interfaces (APIs), Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Data Analysis, JIRA, Cloud Computing, Software Debugging, DevOps, Monitoring of Systems, Identity and Access Management, Microsoft SQL Server, Object-Oriented Software Development, Oracle (Applications), Performance Tuning, Newrelic, SQL Stored Procedures, Multithreading, Freeform SQL, Java Application Server, Enterprise Software Applications, System Availability, Spring-boot, Cloudwatch, Restful APIs, Heap (Data Structure), Splunk, Servicenow, Microservices
- **Published:** June 30, 2026
- **Apply:** https://www.dice.com/job-detail/63a49ef9-410f-40ab-98ec-5c857e080765

## About the Role

* Strong command of Core Java and Spring Boot (Collections, Multithreading, Exception Handling, and OOPS concepts).
 * Hands-on experience in debugging Java code and analyzing thread/heap dumps.
 * Understanding of Microservices architecture and RESTful APIs.
 * Proficiency in Oracle and MS SQL Server. Ability to write stored procedures, triggers, and perform complex joins for data analysis.
 * Practical knowledge of AWS services (EC2, S3, CloudWatch, IAM, or Lambda).
 * Expertise in using Ticketing Tools such as Jira, ServiceNow)
 * Familiarity with monitoring tools (e.g., Splunk, NewRelic).
 * Prior experience handling L2/L3 support in a high-pressure environment.
 * Must be willing to work in a 24x7 rotational shift model, including weekends and holidays.
 * Knowledge of ITIL frameworks (Incident, Problem, and Change Management).

## Description

We are seeking a proactive and technically proficient Java Production Support Engineer to join our production operations team. In this role, you will be responsible for ensuring the stability, reliability, and performance of our Java-based enterprise applications. You will handle complex Level 2 (L2) and Level 3 (L3) technical issues, manage critical incidents, and collaborate across high-performing engineering teams to maintain seamless service delivery., Production Support & Troubleshooting: Provide end-to-end support for Java applications Spring boot, identifying root causes of technical glitches and implementing permanent fixes.
Incident Management: Lead the resolution of P1 (Critical) and P2 (High) incidents within defined SLAs. Coordinate with stakeholders and provide regular status updates during outages.
Database Management: Write and optimize complex SQL queries, perform data fixes, and troubleshoot performance issues in Oracle and MSSQL u environments.
Cloud & Infrastructure: Monitor and manage application health on AWS, utilizing cloud-native monitoring tools to ensure high availability.
API & Microservices Support: Troubleshoot RESTful APIs and Microservices architectures, analyzing logs and traces to identify connectivity or logic failures.
Cross-Functional Coordination: Act as a bridge between Development, DevOps, and Business teams to ensure smooth transitions from deployment to production.
Documentation: Maintain detailed records of incidents, resolutions, and Root Cause Analysis (RCA) reports in ticketing tools.


## Related Videos

- [Our journey with Spring Boot in a microservice architecture](https://www.wearedevelopers.com/videos/511-our-journey-with-spring-boot-in-a-microservice-architecture)
- [Beam Me Up, Java! Unraveling the Warp-Speed Evolution: A Journey through Java LTS Versions 11 to 21](https://www.wearedevelopers.com/videos/658-beam-me-up-java-unraveling-the-warp-speed-evolution-a-journey-through-java-lts-versions-11-to-21)
- [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform)
- [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks)
- [Kubernetes Native Java](https://www.wearedevelopers.com/videos/383-kubernetes-native-java)
- [DevOps Maturity Check – a way to balance autonomy and alignment](https://www.wearedevelopers.com/videos/58-devops-maturity-check-a-way-to-balance-autonomy-and-alignment)

## Related Articles

- [93 Java Interview Questions You Should Prepare For](https://www.wearedevelopers.com/magazine/14-93-java-interview-questions-you-should-prepare-for)
- [Top 10 Java Libraries](https://www.wearedevelopers.com/magazine/364-top-10-java-libraries)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools)