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# Senior Cloud Operations Engineer

- **Company:** Thomson Reuters Holdings Inc.
- **Location:** Eagan, MN, United States (Remote available)
- **Experience:** Expert
- **Salary:** $106,579.0 - $152,200.0
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Automation of Tests, Microsoft Azure, Unix, Cloud Computing, Continuous Integration, Linux, DevOps, Nagios, Scrum Methodology, Twilio, Datadog, Git, Cloudformation, Pingfederate, Information Technology, Terraform, Splunk, Jenkins
- **Published:** June 30, 2026
- **Apply:** https://thomsonreuters.wd5.myworkdayjobs.com/External_Career_Site/job/United-States-of-America-Eagan-Minnesota/Senior-Cloud-Operations-Engineer_JREQ201801-1

## About the Role

You're a fit for the role of Senior Cloud Operations Engineer if your background includes:

A Bachelor's degree or foreign equivalent in Computer Science, Mechanical Engineering, or a related discipline followed by 3 years of post-baccalaureate experience in a cloud operation engineering-related occupation. Experience must include the following, which may have been gained concurrently:

· 3 years of experience building and operating cloud-based production services and platforms, including AWS or Azure;

· 3 years of experience in automation for CI/CD, including Git, CloudFormation, Terraform, or Jenkins;

· 3 years of experience in Unix or Linux;

· 3 years of experience implementing observability using Datadog, Splunk, or Nagios;

· 2 years of experience working with and supporting Auth0;

· 2 years of experience working with and supporting PingFederate;

· 2 years of experience working with and supporting Twilio;

· 2 years of experience working with and supporting SparkPost.

## Description

In this opportunity as Senior Cloud Operations Engineer, you will:

· Provide operational support and engineering across Shared Capabilities Services and Platforms that utilize Auth0, PingFederate, Twilio, and SparkPost;

· Troubleshoot and escalate production issues; monitor production issues until successfully resolved; communicate status of resolutions with the team and stakeholders;

· Build and maintain monitoring and alerting for all aspects of our infrastructure and the platform using cloud native solutions;

· Serve as the subject matter expert regarding planning and implementing non-functional requirements to ensure the system's availability, scalability, and performance as well as monitoring, alerting, and efficient incident troubleshooting;

· Automate IaC and CI/CD, and promote best practices for our CI/CD processes;

· Maintain end-to-end security, ensuring that we meet best practices standards;

· Participate on a Scrum team using an Agile work model, which involves collaborating with other Software Engineers, Test Automation Engineers, DevOps Engineers, Product Owners, and Scrum Masters;

· Guide the implementation process to ensure that all aspects of operability are delivered while ensuring that existing service levels are maintained or improved;

· Participate in On-Call/shift rotations;

· Keep abreast with emerging cloud technology trends, especially around DevOps.


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