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# SVP, IT Development - Servicing & Core Platforms

- **Company:** Credit One Bank
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, Microsoft Azure, Cloud Computing, Cloud Engineering, Continuous Integration, DevOps, NoSQL, Systems Development Life Cycle, Web Platforms, Google Cloud, Information Technology, Data Management, Api Design, Service Stack, Legacy Systems, Microservices
- **Published:** June 9, 2026
- **Apply:** https://www.dice.com/job-detail/9340b3dd-7ad8-4bb9-bc88-d8e9aec708ce

## About the Role

* Bachelors degree in technology, engineering, or related field.
 * 12+ years in technology leadership, including leading large engineering organizations
 * Functional and Technical knowledge of building and managing Customer Self Service platforms (Web & Mobile) preferably for a large financial institution
 * Proven track record modernizing legacy platforms to cloud-native architectures
 * Experience with modern technology stacks including:

 * Cloud platforms (AWS, Azure, or Google Cloud Platform)
 * API and microservices architectures
 * Modern web/mobile delivery frameworks
 * Relational and NoSQL data platforms.

Strong background in DevOps, CI/CD, and platform engineering

Experience delivering customer-facing digital platforms at scale

Strong executive communication and stakeholder management
Preferred

 * Experience in servicing platforms (cards, lending, banking, or fintech)
 * Experience of technologies and platforms related to Customer Journey Management, Customer Relationship Management, Workforce Management System, Work Case Management, Electronic & Paper Communication (Rendering, Printing & Delivery)
 * MBA or advanced technical degree.

## Description

The SVP, IT Development - Servicing & Core Platforms will lead the modernization of our servicing and cardmember technology ecosystem, transitioning from legacy systems to cloud-native, API-driven platforms. This role will build and scale high-performing engineering teams, establish modern delivery practices, and partner with business leaders to deliver secure, scalable, cardmember-centric capabilities.

This role owns engineering strategy, platform architecture, and execution for core servicing.

Essential Job Functions

 * Define and execute a multi-year servicing platform modernization roadmap
 * Build and lead high-performing engineering teams.
 * Establish cloud-native, API-first architecture and DevOps operating model
 * Drive time-to-market improvements through modern SDLC, CI/CD, and platform engineering
 * Partner with Product, Operations, and Risk to deliver customer self-service and agent tooling
 * Own engineering governance, financial planning, and vendor strategy
 * Ensure security, resiliency, and regulatory compliance in all platforms
 * Mentor and develop senior engineering leaders


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