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# Trade Support Analyst

- **Company:** Ss&c Technologies, Inc.
- **Location:** UK
- **Contract:** Permanent contract
- **Skills:** Algorithmic Trading, C Sharp (Programming Language), Data Validation, Python (Programming Language), Windows PowerShell, SQL Databases, Scripting, Programming Languages
- **Published:** May 29, 2026
- **Apply:** https://www.apply4u.co.uk/jobs/x/37626546/

## About the Role

Qualifications:* Bachelor's degree from an accredited university or college* Previous experience in trade support, middle office, operations, or trading system support.* Strong proficiency in SQL; familiarity with scripting or programming languages (Python, C#, PowerShell) advantageous.* Understanding financial instruments across multiple asset classes (equities, fixed income, FX, derivatives) beneficial.* Excellent written and verbal communication skills, including the ability to explain technical issues for non-technical users.* Strong attention to details, organizational skills, and a proactive mindset.* Enthusiastic about learning and thriving in a high-performance, client-facing environment.
EEO Statement / Non-agency DisclosureWe encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

## Description

SS&C is seeking a highly motivated and technically skilled Trade Support Analyst to join our team in a client-facing role, supporting one of our top hedge fund clients. This is a unique opportunity for someone with a background in technology, financial operations, and client service to gain exposure to front-line trading and operational workflows at a leading investment firm - while benefiting from the structure, culture, and career growth of working for a world-class technology provider.
In this role, you will act as the first line of support for trade and system-related issues, managing technical triage, trade data validation, process monitoring, and escalations - while collaborating closely with the client's front, middle, and back-office teams, as well as SS&C's engineers and product specialists.
You will gain exposure to multi-asset class trade lifecycles, trading workflows, regulatory processes, and real-world hedge fund operations - interacting directly with Portfolio Managers, Traders, Risk, and Compliance Officers.
Key Responsibilities:*Provide first-line support for trade capture, trade booking, and system workflow issues. * Perform initial troubleshooting, root cause analysis, and resolution where possible, escalating issues to engineering or product teams when required.* Monitor application health, trading workflows, and post-trade processes to ensure timely settlement and accurate positions. * Act as the communication bridge between the client's front-office teams and SS&C's internal support, engineering, and product teams.* Maintain a strong onsite presence to foster close working relationships and ensure rapid response to critical issues.* Assess, triage, and track support requests, providing real-time solutions where appropriate.* Create and maintain internal documentation and client-facing knowledge base articles. * Support and test in UAT for new system releases, patches, and enhancements.* Contribute to continuous improvement of support processes and client experience.


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