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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of Identity & Access Management (IAM) - **Company:** University of Michigan - **Location:** Ann Arbor, MI, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Agile Methodology, Multi-Factor Authentication, Identity and Access Management, OpenID, Release Management, Azure Active Directory, Security Assertion Markup Language (SAML), Single Sign-On, Software Engineering, Okta, SailPoint - **Published:** June 9, 2026 - **Apply:** https://www.jobmonkeyjobs.com/career/27745413/Director-Identity-Access-Management-Iam-Michigan-Ann-Arbor-1233 ## About the Role * Education: Bachelor's degree in a related field (or equivalent combination of education and experience). * IAM Experience: Minimum of 8 years of experience in enterprise-level IT, with a proven track record of successfully delivering identity solutions at scale utilizing industry-leading platforms (e.g., SailPoint, Microsoft Entra, Okta, etc.). * Leadership: Minimum of 5 years successfully managing a diversely skilled team with a focus on strategic planning, resource scheduling, and supervisory responsibility. * Technical Proficiency: * Demonstrated knowledge of modern identity protocols (e.g., OIDC, SAML, FIDO2) and complex application architectures. + Familiarity with software development lifecycles (Agile/Iterative) and release management as they pertain to overseeing technical deployments. * Communication: Exceptional ability to communicate technical strategy to non-technical audiences and influence senior-level management. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the ., * Advancing the Mission: Navigates formal and informal structures to improve collaboration across University groups. * Creative Problem Solving: Uses analysis and input from others to solve complex problems and assess long-term consequences. * Flexibility & Adaptability: Proactively proposes change approaches while providing a stabilizing influence during transitions. ## Description Information and Technology Services (ITS) at the University of Michigan - Ann Arbor is seeking a dynamic leader to join the ITS Support Services team. The Director of Identity & Access Management (IAM) provides strategic and operational leadership for the University's enterprise identity services. Reporting to the Assistant Vice President of Support Services and Emerging Technology, this role directs how people and systems are authenticated and authorized across University services, ensuring security, reliability and a frictionless customer experience. The Director leads a team of approximately 25 staff members, overseeing IAM as a 24x7 campus utility. This includes single sign-on (SSO), multi-factor authentication (MFA), identity lifecycle management, and the integration standards that enable applications to consume identity safely at scale. Responsibilities* 1. Strategic Leadership & Vision * Visionary Strategy: Create and communicate a secure IAM roadmap that supports academic and research goals while leveraging leading-edge technologies. * Stakeholder Collaboration: Build influential relationships with staff, faculty, and IT leaders to execute strategic priorities and reduce institutional risk. * Innovation & Governance: Evaluate industry trends (automation, password less, etc.) to simplify the IAM environment. Represent the University on committees and with peer institutions to shape the future of identity in higher education. 2. Operational Excellence & Project Delivery * Portfolio Oversight: Accountable for all planned initiatives and ongoing service improvements. Assume full responsibility for the performance and reliability of enterprise-wide IAM applications. * Resource & Budget Management: Manage the IAM budget and develop staffing plans to ensure financial and operational objectives are met. * Metrics & Quality: Establish rigorous parameters for monitoring work quality and performance metrics to proactively resolve systemic issues. * Change Management: Lead large-scale organizational change, determining institutional readiness and developing enterprise-wide communication plans. 3. IAM Architecture, Lifecycle, and Provisioning * Identity Architecture & Lifecycle: Lead end-to-end lifecycle design in partnership with authoritative sources (e.g., HR, student systems, sponsored affiliates) to ensure timely, accurate provisioning and deprovisioning. * Access Enablement & Operations: Provide scalable patterns for access requests and approvals, group/entitlement management, and delegated administration so applications can adopt IAM consistently. * Non-Human Identity: Establish practices for service accounts, API/workload identities, and secrets management. 4. People Leadership & Culture * Team Leadership: Hire, coach, and retain a high-performing, diversely skilled team; set clear expectations and foster a culture of ownership and customer focus. * Performance Management: Establish goals tied to measurable service outcomes and support individual growth and succession planning. * Cross-Team Collaboration: Partner with security, infrastructure, and distributed IT teams to deliver unified outcomes. ## Related Videos - [Keeping applications secure by evolving OAuth 2.0 and OpenID Connect](https://www.wearedevelopers.com/videos/100152-keeping-applications-secure-by-evolving-oauth-2-0-and-openid-connect) - [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies) - [Delegating the chores of authenticating users to Keycloak](https://www.wearedevelopers.com/videos/1558-delegating-the-chores-of-authenticating-users-to-keycloak) - [Beyond the 9–5: Designing Work Around Humans](https://www.wearedevelopers.com/videos/1321-beyond-the-9-5-designing-work-around-humans) - [Get started with securing your cloud-native Java microservices applications](https://www.wearedevelopers.com/videos/123-get-started-with-securing-your-cloud-native-java-microservices-applications) - [Going Beyond Passwords: The Future of User Authentication](https://www.wearedevelopers.com/videos/714-going-beyond-passwords-the-future-of-user-authentication) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [The Best X (Twitter) Accounts for Developers](https://www.wearedevelopers.com/magazine/294-the-best-x-twitter-accounts-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Remote, Hybrid, or In-Office: What’s Really Best for Developers?](https://www.wearedevelopers.com/magazine/638-remote-hybrid-or-in-office-what-s-really-best-for-developers) - [Dev Digest 210: AI Agents Are Go! 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