> Markdown version of [/jobs/ext/1095787-jr-business-travel-program-operations-coordinator-platform-migration-hospitality-operations-support](https://www.wearedevelopers.com/jobs/ext/1095787-jr-business-travel-program-operations-coordinator-platform-migration-hospitality-operations-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # JR. Business Travel Program Operations Coordinator - Platform Migration & Hospitality Operations Support - **Company:** Trail Blazer Consulting LLC - **Location:** Chicago, IL, United States (Remote available) - **Experience:** Starter - **Contract:** Temporary contract - **Skills:** Microsoft Excel, Data Validation, Data Management, Legacy Systems - **Published:** June 4, 2026 - **Apply:** https://www.dice.com/job-detail/878c4def-e43a-412e-81eb-7d01d32a0ff3 ## About the Role * 1 years of experience in hospitality operations, customer service, account support, or related operational roles * Background in hospitality, hotel sales, travel operations, or customer-facing support strongly preferred * o Hospitality, hotel operations, or travel industry experience o Hotel transient sales experience o Exposure to digital product teams or IT/system implementation projects o Experience in platform migration or system rollout environments o Business travel program or account management experience * Experience working with hospitality systems such as: o Opera o Envision o CRM platforms o PMS systems * Experience supporting operational workflows in cross-functional environments * Strong customer service and escalation management experience * Basic experience supporting system migrations, digital launches, or platform transitions preferred * Familiarity with business travel programs or hospitality distribution workflows is a plu, * Strong proficiency in Microsoft Excel (data organization, reconciliation, basic reporting) * High attention to detail and data accuracy * Strong communication skills (written and verbal) * Ability to manage multiple priorities in a fast-paced environment * Strong organizational and coordination skills * Self-motivated and able to ramp quickly with minimal oversight * Problem-solving and analytical mindset ________________________________________ * Hospitality, hotel operations, or travel industry experience * Hotel transient sales experience * Exposure to digital product teams or IT/system implementation projects * Experience in platform migration or system rollout environments * Business travel program or account management experience, The strongest candidates will demonstrate: * Strong hospitality or travel operations background * Ability to manage operational workflows independently * Comfort working across multiple stakeholder groups * Strong attention to detail in data-heavy environments * Experience supporting system transitions or platform changes * High customer service orientation and escalation handling capability This role is best suited for a hospitality operations professional who thrives in structured, high-volume, detail-driven environments with light systems and migration support exposure., * Focus on hospitality operations experience * Assessment of customer service, escalation handling, and data accuracy skills * Review of cross-functional coordination experience, * Full LinkedIn profile with current information and professional photo * Three (3) verifiable professional references * Proof of current residence/location * Date of birth for client onboarding verification, All candidate information must be fully accurate and verifiable. Any discrepancies involving employment history, work authorization, references, location, or identity may result in ## Description Hyatt is seeking a Business Travel Program Operations Coordinator to support day-to-day operations for its small to medium business travel program while assisting with the ongoing transition to a new platform. This role provides operational execution support across account management workflows, data validation, account onboarding, and system migration activities. The contractor will play a key role in ensuring continuity of service during platform migration and post-launch stabilization. This is an execution and operations-focused role, not a strategic or technical development position. The ideal candidate is highly detail-oriented, customer-focused, and comfortable working across hospitality, sales, operations, and digital product teams in a fast-paced enterprise environment., Hyatt is looking for a hands-on hospitality operations coordinator who can: * Support business travel account operations during a platform migration * Manage day-to-day account lifecycle activities * Help validate data and ensure accuracy during system transitions * Handle escalations and inbound operational requests * Maintain continuity of service during platform rollout and stabilization This role sits at the intersection of: Hospitality operations + account management + light systems support + platform migration execution The priority is operational stability, accuracy, and coordination across teams, not system design or engineering. ________________________________________ Core Responsibilities Business Travel Program Operations * Provide day-to-day operational support for business travel program accounts * Assist with onboarding, migration validation, application processing, and account updates * Support account lifecycle management including setup, maintenance, and troubleshooting * Monitor account activity and ensure data accuracy across systems, * Assist with data validation, reconciliation, and cleansing during platform migration * Support application reviews, approvals, and rejections post-migration * Help ensure smooth transition from legacy systems to new platform environment * Support post-launch stabilization activities and operational continuity ________________________________________ Cross-Functional Coordination * Collaborate with sales, hotel operations, loyalty, digital product, and support teams * Serve as a primary point of contact for hotel and field seller inquiries * Triage operational issues and coordinate follow-up actions across teams * Support communication between business and system stakeholders ________________________________________ Reporting & Documentation * Assist with operational reporting and account performance tracking * Support SOP development and process documentation * Maintain records related to account monitoring, reactivation, and lifecycle changes * Support data compilation and basic reporting in Excel ________________________________________ Customer & Issue Management * Handle inbound requests and escalations from internal stakeholders * Provide timely resolution or escalation of account-related issues * Maintain strong customer service standards across all interactions * Ensure consistent communication and follow-through on operational requests ## Related Videos - [Why Your Next Best Talent Might Not Be in Your Neighborhood](https://www.wearedevelopers.com/videos/1861-why-your-next-best-talent-might-not-be-in-your-neighborhood) - [Intro to FastAPI](https://www.wearedevelopers.com/videos/462-intro-to-fastapi) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [How to TDD in legacy code](https://www.wearedevelopers.com/videos/309-how-to-tdd-in-legacy-code) - [What If We Designed Employee Experience Like a Customer Journey?](https://www.wearedevelopers.com/videos/1824-what-if-we-designed-employee-experience-like-a-customer-journey) - [Replacing Excel with SAP APIs & Python validation](https://www.wearedevelopers.com/videos/1944-replacing-excel-with-sap-apis-python-validation) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers)