> Markdown version of [/jobs/ext/1095861-sr-business-transformation-manager](https://www.wearedevelopers.com/jobs/ext/1095861-sr-business-transformation-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Sr. Business Transformation Manager - **Company:** Genesys Telecommunications Laboratories, Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $135,400.0 - $238,200.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Agile Methodology, Artificial Intelligence, Microsoft PowerPoint - **Published:** June 3, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=18698b0ac832afbc ## About the Role Do you have experience in Stakeholder relationship building?, Do you have a Bachelor's degree?, * 8+ years of experience in business transformation, operations, strategy, consulting, program management, or related roles. * Proven experience supporting cross-functional transformation or operational improvement initiatives. * Strong stakeholder management and relationship-building capabilities across multiple organizational levels. * Demonstrated ability to manage projects in complex, fast-paced environments. * Strong analytical, problem-solving, and strategic thinking skills. * Experience with process improvement, process redesign, or operational simplification initiatives. * Ability to work independently while coordinating effectively across teams and functions. * Strong communication and executive presentation skills. * High judgment and decision-making capability in ambiguous situations. * Working familiarity with AI, automation, digital transformation, or emerging business technologies preferred. * Proficiency with Microsoft PowerPoint, Excel, and project management tools. * Bachelor's degree required; advanced degree preferred. Desirable Skills: * Experience supporting enterprise AI or automation initiatives. * Familiarity with change management and organizational adoption strategies. * Consulting background or experience working in highly matrixed organizations. * Experience with business case development, ROI analysis, and value tracking. * Knowledge of Agile, Lean, Six Sigma, or continuous improvement methodologies. * Ability to influence without direct authority and drive alignment across competing priorities. ## Description The Senior Manager, Business Transformation Delivery & Execution will play a key role in driving enterprise transformation initiatives focused on operational efficiency, process simplification, and AI-enabled business improvement. This role partners across business, operations, and technology teams to identify opportunities, redesign processes, and support execution of strategic initiatives that improve scalability, decision-making, and overall business performance. This is an exciting opportunity for a highly motivated transformation leader who enjoys solving complex business problems, influencing cross-functional stakeholders, and helping organizations modernize the way they operate. The ideal candidate thrives in fast-paced environments, balances strategic thinking with execution, and is energized by driving meaningful change across the organization., The primary responsibilities for this role include (but are not limited to): * Lead workstreams supporting enterprise transformation and AI-enabled operational improvement initiatives across multiple business functions. * Identify process inefficiencies and opportunities for simplification, automation, and improved operational performance. * Support the development and execution of transformation roadmaps aligned to strategic business priorities. * Partner cross-functionally with business, operations, technology, and data teams to drive initiative execution and adoption. * Facilitate stakeholder discussions, working sessions, and executive updates to support alignment and decision-making. * Navigate complex organizational environments and manage competing priorities across multiple stakeholders. * Develop business cases, track initiative progress, and support value realization activities tied to transformation efforts. * Manage project plans, milestones, risks, dependencies, and escalation activities to ensure successful delivery. * Support operating model improvements, including workflow redesign, governance alignment, and process standardization. * Apply structured problem-solving and analytical thinking to evaluate business challenges and recommend scalable solutions. * Maintain working knowledge of AI, automation, and emerging technologies to support transformation opportunities and business innovation. * Communicate transformation goals, progress, risks, and outcomes clearly and effectively to leadership teams and stakeholders. ## Related Videos - [AI PowerPlay: Building High-Impact Teams & Transformative Solutions](https://www.wearedevelopers.com/videos/1005-ai-powerplay-building-high-impact-teams-transformative-solutions) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [ShapeShift: Reinventing Agile for a B2B SaaS Scale-Up](https://www.wearedevelopers.com/videos/1655-shapeshift-reinventing-agile-for-a-b2b-saas-scale-up) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [From Punch Cards to AI-assisted Development](https://www.wearedevelopers.com/videos/611-from-punch-cards-to-ai-assisted-development) - [Delete the roles, deploy the skills](https://www.wearedevelopers.com/videos/2104-delete-the-roles-deploy-the-skills) ## Related Articles - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Got AI ideas but no money? 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