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# IT Support Technician

- **Company:** Excis Compliance LTD
- **Location:** Santa Clara, CA, United States
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Networking Basics, Peripherals
- **Published:** June 9, 2026
- **Apply:** https://www.dice.com/job-detail/323c11d3-517a-45a7-86bd-c7fad9b63629

## About the Role

* Foundational experience or strong academic background in IT support, desktop support, or a related field.
 * Understanding of Windows OS (Windows 10/11) and basic networking concepts.
 * Ability to perform hardware troubleshooting and resolve technical issues.
 * Strong communication skills and a customer-focused mindset.
 * Comfortable working in busy, high-energy environments.
 * Willingness to work flexible hours, including evenings, weekends, and event days.

Personal Attributes We're Looking For

 * Enthusiastic, proactive, and eager to learn.
 * Calm, reliable, and adaptable under pressure.
 * Team-oriented with a positive, can-do attitude.
 * Passionate about technology and live events.
 * Excited to support a world-class sporting occasion., * Legal right to work in the United States.
 * Full availability during the key tournament period (approx. end of March - end of July 2026). This is a temporary project role.
 * Ability to work at Levi's Stadium in Santa Clara, California.

## Description

We are seeking enthusiastic and highly motivated IT Support Technicians to join the global technology delivery team for the largest sporting tournament in the world. This is a unique, once-in-a-lifetime opportunity to work behind the scenes of a major international event, ensuring mission-critical technology operates flawlessly in fast-paced, high-pressure environments., * Provide on-site IT support for Lenovo hardware and associated technologies before, during, and after the tournament.

 * Install, configure, and support laptops, desktops, monitors, printers, peripherals, and end-user devices.
 * Perform break/fix troubleshooting quickly and efficiently under time-critical conditions.
 * Support event operations teams and technical staff with professionalism.
 * Follow defined incident, escalation, and change management procedures.
 * Assist with pre-event setup, live event operations, and post-event activities.
 * Work collaboratively with international teams, vendors, and stakeholders.


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