> Markdown version of [/jobs/ext/1106011-crm-ai-operations-specialist](https://www.wearedevelopers.com/jobs/ext/1106011-crm-ai-operations-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# CRM & AI Operations Specialist

- **Company:** REMX
- **Location:** Jacksonville, FL, United States
- **Experience:** Starter
- **Salary:** $49,920.0 - $54,080.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Artificial Intelligence, Data Auditing, Pivot Tables, Salesforce.Com, Chatbots, Hubspot, Zendesk
- **Published:** June 11, 2026
- **Apply:** https://www.employbridge.com/job-search/search-jobs/ihub-1290561

## About the Role

We're seeking a detail-oriented, technically curious CRM Administrator to join a growing operations team. This entry-level to early-career role is ideal for someone interested in the intersection of technology, customer experience, and data., * Experience with CRM systems (Salesforce, HubSpot, Zendesk)

 * Basic reporting and Excel skills (pivot tables, formulas)
 * Comfortable with technology and AI concepts
 * 0-2+ years in CRM, operations, or support
 * Call center or high-volume environment experience preferred

Core Skills:

 * Problem-solving and adaptability
 * Professionalism in fast-paced settings
 * Strong ownership and learning mindset
 * Ability to follow processes while driving outcomes

CRM & AI Operations Specialist

## Description

You'll serve as the first line of support for CRM users-troubleshooting issues, maintaining data accuracy, and supporting daily system operations. You'll also gain exposure to AI tools and automation in a fast-paced call center environment., * Provide first-level CRM support and troubleshooting

 * Manage user setup, roles, and access
 * Perform data audits to ensure accuracy
 * Assist with reports and dashboards
 * Monitor AI tools (chatbots, workflows)
 * Support onboarding and CRM adoption
 * Identify workflow improvements and partner with teams


## Related Videos

- [Integrate your Cognitive Assistant with 3rd-party DBs and software](https://www.wearedevelopers.com/videos/249-integrate-your-cognitive-assistant-with-3rd-party-dbs-and-software)
- [The AI Agent Path to Prod: Building for Reliability](https://www.wearedevelopers.com/videos/1523-the-ai-agent-path-to-prod-building-for-reliability)
- [Chatbots are going to destroy infrastructures and your cloud bills](https://www.wearedevelopers.com/videos/1130-chatbots-are-going-to-destroy-infrastructures-and-your-cloud-bills)
- [Recruiting with Soul & Smarts](https://www.wearedevelopers.com/videos/1477-recruiting-with-soul-smarts)
- [HR ROBO SAPIENS: Decoding AI Agents and Workflow Automation for Modern Recruitment](https://www.wearedevelopers.com/videos/1470-hr-robo-sapiens-decoding-ai-agents-and-workflow-automation-for-modern-recruitment)
- [Testing AI Agents: Automated Evaluation for Chatbots & RAG Systems](https://www.wearedevelopers.com/videos/100300-testing-ai-agents-automated-evaluation-for-chatbots-rag-systems)

## Related Articles

- [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift)
- [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts)
- [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)