> Markdown version of [/jobs/ext/1109553-system-support-specialist](https://www.wearedevelopers.com/jobs/ext/1109553-system-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# System Support Specialist

- **Company:** Becker-Wright Consultants
- **Location:** Hutto, TX, United States
- **Experience:** Experienced
- **Salary:** $55,000.0 - $73,000.0
- **Contract:** Permanent contract
- **Skills:** Cloud Computing, System Configuration, Data as a Services, Desktop Computing, Mobile Application Software, PostgreSQL, Microsoft Office, Networking Basics, Network Connections, Information Technology, Legacy Systems
- **Published:** June 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=f22bd869befec8a7

## About the Role

Do you have experience in Customer communication?, Do you have a Bachelor's degree?, We want someone curious, resourceful, and people-first. Here's the background that sets you up for success:

 * Education: Bachelor's degree in Computer Science, Information Technology, Systems Administration, or a related field - or equivalent hands-on experience.
 * Experience: 2+ years in a technical support or IT role.
 * Communication: Exceptional verbal and written communication skills; you can explain complex tech concepts to anyone.
 * Customer Focus: Genuine passion for helping people and building positive relationships with colleagues and clients.
 * Problem-Solving: Strong critical thinking skills and creativity when troubleshooting tricky issues.
 * Technical Proficiency: Microsoft Office Suite, PostgreSQL databases, networking fundamentals, mobile app technology, and cloud computing.
 * Networking Know-How: Solid foundation in network connectivity, installation, and troubleshooting.
 * Self-Starter: Able to manage multiple competing priorities independently with minimal supervision.
 * Always Learning: Genuine enthusiasm for staying current with the latest technology trends and tools.

Bonus Points (Nice to Have)

 * Experience with DigiMEP or similar field management platforms.
 * IT certifications such as CompTIA A+, Network+, or Microsoft certifications.
 * Experience supporting mobile app ecosystems.

## Description

You'll be the go-to expert for our team's technology needs. Day-to-day, you can expect to:

 * Serve as the primary support contact for the DigiMEP platform - handling customer support, system configuration, onboarding new users, and keeping survey forms up to date.
 * Provide advanced technical support across hardware, software, networking, audio/visual, and telecom systems.
 * Support office computers, phone systems, and computer data services for internal staff.
 * Test and evaluate new technologies while maintaining current and legacy systems.
 * Partner with the Chief Information Technology Officer on project planning and implementation.
 * Train and empower staff with personalized, hands-on technology guidance.
 * Handle employee on-boarding and off-boarding from an IT perspective, making first days seamless.
 * Identify inefficiencies and proactively recommend improvements to our systems and workflows.
 * Communicate clearly with internal and external stakeholders at all levels to resolve issues fast.


## Related Videos

- [Optimizing Discovery: PostgreSQL's Role in Transforming GetYourGuide's Search](https://www.wearedevelopers.com/videos/1647-optimizing-discovery-postgresql-s-role-in-transforming-getyourguide-s-search)
- [How to TDD in legacy code](https://www.wearedevelopers.com/videos/309-how-to-tdd-in-legacy-code)
- [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing)
- [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider)
- [Discover the open source trio you didn’t expect: .NET and PostgreSQL on Linux](https://www.wearedevelopers.com/videos/2042-discover-the-open-source-trio-you-didn-t-expect-net-and-postgresql-on-linux)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [7 Important Tips That Every Software Developer Should Know](https://www.wearedevelopers.com/magazine/101-7-important-tips-that-every-software-developer-should-know)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)