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# Application Analyst - Prelude

- **Company:** Duke Clinical Research Institute
- **Location:** Durham, NC, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Information Systems, Computer Maintenance, Databases, Database Design, Monitoring of Systems, Software Maintenance, Software Vulnerability Management, Information Technology, Epic Grand Central, Epic Prelude
- **Published:** June 6, 2026
- **Apply:** https://jobs.localjobnetwork.com/job/detail/87381291/Application-Analyst-Prelude

## About the Role

Education/Training: Bachelor's degree in a related clinical or technical field, or four years of equivalent technical experience required.
LICENSE/CERTIFICATION:
LEVEL 1:
Epic Grand Central or Prelude certification, (may be completed at Duke expense after hire, but is required for continued employment)
LEVEL 2:
In addition to the requirements described for the Level 1, the Level 2 requires:
An additional Epic proficiency or certification in other modules within the same team as determined by management
LEVEL 3:
In addition to the requirements described for the Level 2, the Level 3 requires:
An additional Epic proficiency or certification in other modules outside normal scope of team as determined by management

________________________________________
Experience: Level 1 - Two years in a related hospital revenue cycle position is required; patient flow, pre-registration, registration related work is preferred.
Level 2 - Four years of related experience is required.
Level 3 - Six years of related experience is required., Customer service
Critical thinking
Statistical reporting
Data coding - general
Data analysis and trending
Effective oral and written communication
Database design/programming
User technical support/training
Database management software
Ability to translate business process into a technical solution
Strong proficiency in Epic configuration via Hyperspace
LEVEL 2:
In addition to the KSAs described for the Level 1, the Level 2 will demonstrate:
Knowledge of project management to manage deliverables
Designing specifications for information systems
Implementation of information systems
Maintenance of information systems
Procurement procedures
Quality assurance (may be required)
Adult learning and training methods (may be required)
Strong proficiency in Epic configuration via text
LEVEL 3:
In addition to the KSAs described for the Level 2, the Level 3 will demonstrate: Ability to lead discovery sessions
Advanced technical consultation and support
Ability to design complex information systems
Financial procedures
Implementation of complex information systems
Contract negotiation theory (may be required)

## Description

The Grand Central/Prelude Application Analyst couples knowledge of applicable hospital revenue cycle processes with knowledge of information systems to implement, maintain and support any Duke Epic applications related to patient movement workflows and registration, including (but not limited to) admission, discharge, transfer, bed planning, environmental systems, transport, eligibility, and authorization
Work Performed
LEVEL 1:
Interprets and analyzes systems, data, and information with supervision.
Implements applications, tools, processes and structures that assist end users with the management of data in their business unit.
Provides systems support, including troubleshooting and the configuration and testing of software.
Ensures security of technology solutions with supervision.
Participates in planning and providing customer training sessions on system use or revisions.
Assists in making oral and written presentations to project teams and management.
Completes moderately complex tasks and portions of larger information system projects with direction.
Identifies internal resources to build project team performance.
Updates system, operational and department documentation.
Recommends areas for process improvement.
Perform other related duties incidental to the work described herein.
LEVEL 2:
In addition to the duties described for the Level 1, the Level 2 will:
Applies best practices to the management of the information system life cycle.
Analyzes, modifies, designs and researches information systems and processes.
Analyzes customer requirements; researches, designs, acquires and implements innovative systems.
Assists in the evaluation and revision of existing information systems.
Provides analysis and advanced support including hardware maintenance, trouble shooting, component replacement and repair, system monitoring and the installation and maintenance of software.
Ensures security of technology solutions including maintenance and development of ISOPs as well as assisting in vulnerability management.
Makes oral and written presentations to project teams, management, and other departments.
Coordinates and operationalizes simple to complex projects with direction.
Initiates, writes and evaluates system, operational and department documentation.
Identifies areas for procedural improvements. Provides detailed specifications describing functions to be automated.
LEVEL 3:
In addition to the duties described for the Level 2, the Level 3 will:
May function as a technical leader, either as a subject matter expert with proficiency in defined area(s) of the profession, or as a generalist, with a broad knowledge of all aspects of the profession.
May function as a team leader, responsible for supporting management in day-to-day personnel oversight and workflow management activities.
May conduct continuing education sessions and new employee training.
Leads discovery sessions that document requirements and workflows, and proposes build to address customer needs.
Optimizes departmental and interdisciplinary resources to maximize team.
Has a leadership role in the evaluation and revision of existing information systems.
Coordinates and operationalizes complex projects.


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