> Markdown version of [/jobs/ext/1111538-product-manager-platform-experience](https://www.wearedevelopers.com/jobs/ext/1111538-product-manager-platform-experience). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Product Manager, Platform Experience - **Company:** Trovy Technologies Inc. - **Location:** New York, NY, United States - **Experience:** Experienced - **Salary:** $140,000.0 - $160,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Spreadsheets, Operational Data Store, SQL Databases, Data Streaming, Tools for Reporting - **Published:** June 30, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4168fe4b1a90e3fe ## About the Role * 3-6 years of experience in product management, management consulting, business operations, fintech operations, or a related field - we care more about evidence that you get things done. * You've built processes or applications with AI-assisted tools. * Demonstrated ability to design and implement processes or systems in fast-moving, early-stage environments * Excellent written communication skills. You can write a crisp product spec and a clear SOP with equal ease * Comfort working across technical and non-technical stakeholders and translating between the two * A builder's mindset: you're energized by creating structure where there isn't any * Strong analytical horsepower and structured thinking; you're fluent in spreadsheets and comfortable in data, and ideally know SQL (or can pick it up fast) to pull your own answers ## Description We're looking for a Product Manager to own the internal product experience that powers Trovy's lending operations. This role sits at the intersection of product management and business operations strategy: you'll build the tools, systems, and workflows that enable our operations teams to do their best work, from loan administration and servicing to fraud, compliance, and customer support. This is a role for builders with a bias towards action. This is an ideal role for someone with a consulting or business operations background who is ready to step fully into product management. You'll report to our Product Lead and work closely with operations, compliance, engineering, and leadership. What You'll Own Internal Product Development * Lead end-to-end product development for Trovy's internal operations platforms, including the loan administration portal, customer servicing portal, and agent-facing tooling * Identify opportunities to improve team velocity through better tooling, documentation, and platform enablement. * Define requirements, write product specs, and work with engineering to ship features that measurably improve operational efficiency and accuracy * Prioritize the internal product roadmap based on operational impact, compliance requirements, and business objectives Operations Enablement * Create clear, well-structured procedures and training materials so operations teams can confidently use new features and workflows * Partner with operations leadership to understand frontline needs and translate them into product requirements * Own the feedback loop between ops and product - surfacing issues, tracking resolution, and communicating updates Automation & Process Improvement * Identify opportunities to automate manual or repetitive operational tasks * Map current-state workflows and design streamlined future-state processes in partnership with ops leads Dashboards & Operational Visibility * Develop dashboards and reporting tools that give operations leadership real-time visibility into key metrics, such as the loan pipeline, servicing health, fraud trends, team throughput, and more * Translate data into clear, actionable insights that help operations prioritize resources and align on goals * Maintain and improve data flows between systems to ensure operational data is accurate and accessible ## Related Videos - [Launching a marketplace on-time: A lesson in taking shortcuts using spreadsheets!](https://www.wearedevelopers.com/videos/477-launching-a-marketplace-on-time-a-lesson-in-taking-shortcuts-using-spreadsheets) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [Python-Based Data Streaming Pipelines Within Minutes](https://www.wearedevelopers.com/videos/1233-python-based-data-streaming-pipelines-within-minutes) - [Stop Renaming Teams, Start Product Thinking: A PM's Guide to Platform-as-a-Product](https://www.wearedevelopers.com/videos/100342-stop-renaming-teams-start-product-thinking-a-pm-s-guide-to-platform-as-a-product) - [The Innovation Formula: Fast Prototyping, Data Analysis, and Real User Insights](https://www.wearedevelopers.com/videos/1421-the-innovation-formula-fast-prototyping-data-analysis-and-real-user-insights) - [TiDB, One Layer at a Time: How Distributed SQL Became an Agentic AI Backbone](https://www.wearedevelopers.com/videos/100117-tidb-one-layer-at-a-time-how-distributed-sql-became-an-agentic-ai-backbone) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Why developer experience matters](https://www.wearedevelopers.com/magazine/514-why-developer-experience-matters) - [What is product discovery and why do developers need it?](https://www.wearedevelopers.com/magazine/517-what-is-product-discovery-and-why-do-developers-need-it) - [MLOps – What’s the deal behind it?](https://www.wearedevelopers.com/magazine/125-mlops-what-s-the-deal-behind-it)