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# Field IT Support

- **Company:** Arcosa
- **Location:** Tinton Falls, NJ, United States
- **Experience:** Experienced
- **Salary:** $64,554.0 - $82,362.0
- **Contract:** Permanent contract
- **Skills:** Zebra (Programming Language), Microsoft Windows, Apple IOS, VoIP, Global Positioning Systems (GPS), Issue Tracking Systems, Information Technology Operations, Microsoft Office, IP Cameras, Networking Basics, Wireless Networks, Tablet Computers, Laptops, Servicenow
- **Published:** June 30, 2026
- **Apply:** https://recruiting2.ultipro.com/ARC1026ARCOI/JobBoard/2af23579-6cf8-4926-be1a-3bc74872c197/OpportunityDetail?opportunityId=c0a09c14-b84d-480d-b8e1-3b1bf571052a

## About the Role

* 2-4 years of IT support experience, preferably in field or industrial settings
 * Strong knowledge of Windows OS, Microsoft Office, and basic networking
 * Experience with ticketing systems (ServiceNow or similar)
 * Comfort working independently and traveling up to 75%
 * Valid Driver's License
 * Ability to work in outdoor, dusty, and industrial environments

Preferred

 * Associate degree or CompTIA A+ / Network+
 * Experience with VOIP phones, IP cameras/NVRs, Zebra printers, and Apple iOS devices
 * Background supporting manufacturing, construction, or industrial operations

## Description

Arcosa Construction Products Group is seeking a dependable Field IT Support Technician based out of our Tinton Falls, NJ regional office to provide hands-on technical support across our Quarry, Asphalt, and Recycling plant locations. This role supports day-to-day IT operations in industrial and outdoor environments, ensuring reliable technology that enables safe and efficient plant operations.

Day to Day

 * Comply with all industry safety rules, procedures, and applicable government regulations while working in active aggregate, recycling, and asphalt plant environments
 * Provide onsite IT support for PCs, laptops, mobile devices, printers, and basic network equipment at plant and field locations
 * Troubleshoot hardware, software, and connectivity issues following established IT standards and procedures
 * Support plant-critical systems including scale and loadout systems, rugged tablets, GPS units, Zebra printers, and other operational technology used in aggregates, recycling, and asphalt production
 * Assist with installation, maintenance, and troubleshooting of wired and wireless networks, including CAT6 cabling in industrial settings
 * Respond to and manage Service Desk tickets in ServiceNow, documenting resolutions and escalating complex issues as needed
 * Track, manage, and maintain IT assets across assigned aggregate, recycling, and asphalt plant locations
 * Assist plant personnel with basic IT training and cybersecurity best practices
 * Work safely in outdoor, dusty, and heavy-industrial environments while supporting safety-related and operational technology, The above statements describe the general nature and responsibilities of the position. All employees may be required to perform other duties or responsibilities as assigned.


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