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# Junior IT Support Technician

- **Company:** Busy Bee
- **Location:** Cambridge, UK
- **Experience:** Starter
- **Salary:** £26,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, System Configuration, Desktop Computing, Network Troubleshooting, Cloud Services, Software Deployment, AI Platforms, Information Technology, Laptops, User Accounts
- **Published:** July 2, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=1799a4aaa3521a75

## About the Role

We are looking for an enthusiastic and motivated Junior IT Assistant to join a well established professional services business in the heart of Cambridge. This is an exciting opportunity for someone with a genuine interest in IT who is eager to build a career in technical support and infrastructure., · A genuine passion for IT and technology

· A basic understanding of Microsoft 365, Windows and troubleshooting concepts

· Strong communication skills and the confidence to support non-technical users

· A proactive attitude and willingness to learn

· Good organisational skills and attention to detail

· An IT qualification or studies towards one would be an advantage

## Description

· Providing first line support for hardware, software and network issues

· Assisting with setting up user accounts, workstations and access permissions

· Supporting the maintenance of IT systems, cloud services and infrastructure

· Configuring laptops, desktops and mobile devices

· Assisting with software installations and upgrades

· Supporting IT security initiatives and cyber security best practices

· Helping with IT projects, system upgrades and new technology implementations

· Assisting with the rollout and development of AI platforms and technologies

· Delivering basic user training and supporting new starters


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