> Markdown version of [/jobs/ext/1119241-it-support-specialist-msp](https://www.wearedevelopers.com/jobs/ext/1119241-it-support-specialist-msp). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Specialist - (MSP)

- **Company:** Equasys
- **Location:** Birchwood, UK
- **Experience:** Experienced
- **Salary:** £32,000.0 - £37,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Microsoft Azure, Backup Devices, VoIP, Cloud Computing, Microsoft Exchange Server, Hyper-V, Networking Hardware, Windows Servers, Cloud Platform System, Microsoft InTune, Patch Management, Network Server, Vmware
- **Published:** July 2, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=bfd5b540c5deaf83

## About the Role

Minimum of 3 years of experience in a 2nd line IT Support role at an MSP

Administration and Management of the following technologies:

 - Active Directory (On premise & Entra)

 - Cloud - Microsoft 365 / Azure / Intune

 - Microsoft Exchange

 - Windows Server

 - Windows 10 / 11

 - MacOS

 - VMware / Hyper-V

 - VOIP system management

 - Managing backups

 - Patch management for 3rd party software, A technology-related degree or equivalent industry qualifications (Preferred)

## Description

We're seeking an experienced IT support specialist to join our managed service team. In this role, you'll take on a variety of exciting IT tasks, including building, maintaining, and monitoring workstations, servers, network equipment, VOIP solutions, and cloud systems. If you're passionate about IT and eager to develop your skills, this could be the perfect opportunity for you.

At Equasys, we pride ourselves on delivering outstanding customer service. Our clients value knowing that when they call, they'll reach an expert who can handle their issues from start to finish. As part of our team, you'll manage support tickets from 1st to 3rd line, ensuring comprehensive, lasting solutions. Your ability to resolve complex issues while maintaining clear communication is key to the service we provide. You'll work closely with our clients, providing both onsite and remote support across the Northwest, liaising with senior staff and end-users.

If you're ready for a challenge and looking for a role that will truly allow you to grow and develop, apply today and join our dynamic managed service team.

This role is primarily office-based, requiring you to work in the office five days per week. However, you will also need to travel to clients within the Northwest, with travel expenses paid. A successful candidate must have a full UK driving license and access to a car., Reviewing support tickets and managing through to resolution (ITIL Framework)

 - Maintaining a high level of security, performance controls, and compliance

 - Managing and updating the documentation pack for all client systems


## Related Videos

- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques)
- [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing)
- [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud)
- [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics)
- [Develop enterprise-ready applications for Microsoft Teams with Azure resources on modern web technologies](https://www.wearedevelopers.com/videos/187-develop-enterprise-ready-applications-for-microsoft-teams-with-azure-resources-on-modern-web-technologies)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023)
- [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)
- [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)