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# SC Cleared Application Support Engineer

- **Company:** Hays plc
- **Location:** Gloucester, UK
- **Salary:** £156,000.0 - £182,000.0
- **Contract:** Temporary contract
- **Skills:** Active Directory, System Configuration, Microsoft Dynamics, Windows PowerShell, PRINCE2, Microsoft SharePoint, Scripting, Enterprise Software Applications, SC Clearance
- **Published:** July 2, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2841487194-2

## About the Role

* Strong experience supporting Microsoft Dynamics 365 Customer Engagement (CE)
 * Proven knowledge of Microsoft Active Directory administration and support
 * Hands-on experience supporting on-premise SharePoint environments
 * Experience with PowerShell and/or Python scripting
 * Good understanding of Change Management and Service Management processes
 * Ability to troubleshoot and resolve complex technical issues
 * Experience working in secure or highly regulated environments is desirable
 * Active SC Clearance is highly desirable; SC-cleared candidates will be prioritised
 * Ability to work onsite 5 days per week in Bristol
 * Backgrounds purely in support, purely in development, or a blend of both will all be considered

## Description

We're looking for an experienced Application Support Engineer to provide technical support and enhancement services across a range of business-critical enterprise applications. You'll play a key role in maintaining system performance, resolving complex issues, and delivering configuration and development improvements across technologies including SharePoint, Microsoft Dynamics 365 CE, and Active Directory.

What You'll Be Doing

 * Providing 2nd/3rd line support for business-critical applications and services
 * Investigating, managing, and resolving incidents and problems in line with SLAs
 * Delivering system configuration changes and scripting enhancements to improve performance and stability
 * Supporting and maintaining Microsoft Dynamics 365 CE, SharePoint, and Active Directory environments
 * Developing and maintaining PowerShell and/or Python scripts where required
 * Working within established Change Management, Service Management, and Project Management frameworks
 * Collaborating with technical teams, business stakeholders, and project teams to deliver effective solutions
 * Contributing to continuous improvement initiatives across the application estate


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