> Markdown version of [/jobs/ext/112224-it-technical-support-analyst-i](https://www.wearedevelopers.com/jobs/ext/112224-it-technical-support-analyst-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Technical Support Analyst I - **Company:** Express Employment International - **Location:** Colorado Springs, CO, United States - **Experience:** Starter - **Salary:** $49,920.0 - $56,160.0 - **Contract:** Permanent contract - **Skills:** Microsoft Office, Software Tools, Software Troubleshooting - **Published:** May 15, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=70e8c6b103ef2cb1 ## About the Role Looking to grow your skills in IT while working with a supportive, hands-on team? This is the perfect opportunity for someone ready to build a career in tech and gain real-world experience in hardware, software, imaging, troubleshooting, and customer support., Strong troubleshooting and technical skills Familiarity with Microsoft Office and standard software tools Positive attitude and eagerness to learn Hands-on experience with hardware, imaging, and support work Team player with great customer service skills, If you're motivated, tech-savvy, and ready to take the next step in your IT career, we want to hear from you! ## Description Build and maintain operating system images Configure and deploy desktops & laptops Troubleshoot hardware and software issues Support users with walk-in technical assistance Assist with exciting technology rollouts and special projects Test new systems and document processes Securely manage equipment disposal and data wiping ## Related Videos - [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success) - [ Secure Code Superstars: Empowering Developers and Surpassing Security Challenges Together](https://www.wearedevelopers.com/videos/422-secure-code-superstars-empowering-developers-and-surpassing-security-challenges-together) - [Humanizing Your Documentation](https://www.wearedevelopers.com/videos/476-humanizing-your-documentation) - [Don’t shoot yourself in the foot.](https://www.wearedevelopers.com/videos/580-don-t-shoot-yourself-in-the-foot) - [The AI-Ready Stack: Rethinking the Engineering Org of the Future](https://www.wearedevelopers.com/videos/1706-the-ai-ready-stack-rethinking-the-engineering-org-of-the-future) - [Old tools, new tricks](https://www.wearedevelopers.com/videos/1916-old-tools-new-tricks) ## Related Articles - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)