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# Technical Services Engineer

- **Company:** Patchworks
- **Location:** Bristol, UK (Remote available)
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, Authentication Protocols, Software as a Service, Cloud Computing, Middleware, Monitoring of Systems, Netsuite, OAuth, Standard Sql, Shopify, Simple Object Access Protocol (SOAP), Systems Integration, Graphql, Restful APIs, Webhooks
- **Published:** July 2, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2850745698-2

## About the Role

* 1-2 years in a development or engineering role within a SaaS business.
 * 1-2 years experience in a technical support or project engineering role, preferably focused on systems integration.
 * Proven experience working with ecommerce systems such as Shopify, NetSuite, and other ERP/WMS/3PL platforms
 * Strong problem-solving skills and the ability to guide others through complex technical challenges.
 * Confident in communicating with both technical and non-technical stakeholders.
 * Experience working in agile environments and collaborating with cross-functional teams.

Desirable:

 * Experience with APIs (REST, SOAP, GraphQL), webhooks, and authentication protocols like OAuth and SQL
 * Familiarity with iPaaS platforms and middleware solutions.
 * Knowledge of cloud infrastructure (e.g., AWS) and monitoring tools.

## Description

As a Technical Services Engineer at Patchworks, you'll play a key role in supporting our customers and partners with expert-level technical solutions.

This is a hands-on role where you'll help partners and clients implement robust integration solutions, resolve complex technical challenges, and contribute to the growth of Patchworks' technical services practice., * Provide hands-on technical development and engineering services to support professional services customers and partners.

 * Support key partners as they implement integration solutions for Patchworks customers, acting as a trusted technical advisor.
 * Collaborate closely with the Head of Technical Services to shape the roadmap and delivery of technical services.
 * Participate in internal knowledge sharing and contribute to the creation of technical documentation and best practices.


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