> Markdown version of [/jobs/ext/1126235-it-support-specialist-it-service-desk-dusseldorf](https://www.wearedevelopers.com/jobs/ext/1126235-it-support-specialist-it-service-desk-dusseldorf). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT-Support Specialist / IT-Service Desk - Düsseldorf

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Düsseldorf, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Cyber Security, Information Technology, User Accounts
- **Published:** July 2, 2026
- **Apply:** https://aschert-bohrmann.de/jobs.php?refnr=374721

## About the Role

* Abgeschlossene Berufsausbildung im IT-Bereich oder vergleichbare Qualifikation
 * Erste Erfahrung im IT-Support oder Service Desk wünschenswert
 * Sehr gute Deutschkenntnisse, Englisch mindestens gut
 * Kenntnisse in Windows-Umgebungen, Netzwerken und IT-Sicherheit
 * Serviceorientierung, Kommunikationsfähigkeit und Teamgeist
 * Strukturierte, lösungsorientierte Arbeitsweise

## Description

* Betreuung von Anwendern im 1st und 2nd Level Support
 * Annahme, Analyse und Bearbeitung von Störungsmeldungen
 * Installation, Konfiguration und Wartung von Hard- und Software
 * Pflege und Verwaltung von Benutzerkonten und Zugriffsrechten
 * Erstellung und Aktualisierung von Dokumentationen und Anleitungen
 * Unterstützung bei IT-Projekten und Rollouts


## Related Videos

- [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn)
- [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats)
- [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes)
- [Fake or News: Translating Dog Barks, Notepad Gets an Upgrade and Michelin-Star Robots - Paul Tregoing](https://www.wearedevelopers.com/videos/1802-fake-or-news-translating-dog-barks-notepad-gets-an-upgrade-and-michelin-star-robots-paul-tregoing)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Cyber Security: Small, and Large!](https://www.wearedevelopers.com/videos/259-cyber-security-small-and-large)

## Related Articles

- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)
- [German Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/328-german-business-culture-and-etiquette)
- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [Jobs in Germany for Americans](https://www.wearedevelopers.com/magazine/423-jobs-in-germany-for-americans)
- [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)