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# IT SERVICE MANAGER

- **Company:** OBERMEYER Holding GmbH
- **Location:** Wiesbaden, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, JIRA, Configuration Management Databases, IT Management, Microsoft Software, Procurement Software, Cloud Services, SAP (Applications), Usage Analysis, Autodesk Autocad, Servicenow
- **Published:** July 2, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=02f71ce2983d7cac

## About the Role

* Degree in Business Informatics or Administration, IT Management or comparable
 * Several years of experience in at least two of the three areas (controlling, licence or contract management)
 * Knowledge of common licence models (Microsoft EA, Autodesk, cloud subscriptions)
 * Experience with ITSM tools (e.g. ServiceNow, Jira Service Management) and CMDB
 * Advanced Excel skills; knowledge of ERP/procurement systems an advantage
 * Analytical mindset with strong affinity for numbers
 * Negotiation skills and assertiveness with suppliers
 * Structured, self-directed working style
 * Strong communication skills with internal stakeholders and external partners in German and English

## Description

* IT Controlling
 + Plan, manage and monitor the IT budget in coordination with the Head of IT
 + Produce monthly IT cost reports and variance analyses
 + Build and maintain an IT service catalogue including internal cost allocation
 + Conduct cost-benefit analyses for IT investments and projects
 + Contribute to year-end close and IT planning processes
 * Licence & Asset Management
 + Manage the full software licence portfolio (Microsoft, Autodesk, SAP, cloud services etc.)
 + Ensure licence compliance and conduct regular audits
 + Maintain the Configuration Management Database (CMDB) including hardware assets
 + Optimise licence utilisation through usage analysis and consolidation
 + Manage the full hardware lifecycle (procurement, operation, disposal)
 * Contract & Procurement
 + Manage and monitor all IT contracts (terms, conditions, renewals)
 + Manage the IT procurement process from requisition to invoice verification
 + Negotiate contracts and framework agreements with IT vendors
 + Conduct vendor selection and evaluation (RFP/RFQ processes)
 + Ensure compliance with procurement policies and governance requirements


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