> Markdown version of [/jobs/ext/1126550-it-mitarbeiter-service-support-bundesweit](https://www.wearedevelopers.com/jobs/ext/1126550-it-mitarbeiter-service-support-bundesweit). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# IT-Mitarbeiter Service & Support (bundesweit)

- **Company:** Ant Personalkonzept
- **Location:** Germany
- **Salary:** €41,600.0 - €62,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office, Laptops
- **Published:** July 2, 2026
- **Apply:** https://de.indeed.com/viewjob?jk=b2f675a793324634

## About the Role

* Windows Betriebssystem Know-How, Onsite und Remote Support, Ticketsystem, Tickethandling, Ticketdokumentieren und Pflegen unter Beachtung der SLA´s
 * Technische Erfahrung im Onsite / Remotesupport von Endanwendern
 * Know-how im Client Hardware Umfeld
 * Führerscheinklasse B

## Description

* Bearbeitung, Analyse von IT-Störungen und Anfragen Remote und vor Ort
 * Verantwortung für den Onsite-Support an IT-Servicepoints und Kundenstandorten
 * Betreuung von Windows-Workstations/Laptops mit Software wie MS Office und Mobile Devices
 * Annahme, Bearbeitung und Dokumentation der Störungen über ein Ticketsystem
 * Detaillierte Dokumentation der Arbeitsvorgänge


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