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# IT Operations Consultant

- **Company:** Conduent, Inc.
- **Location:** Mexico, MO, United States
- **Contract:** Permanent contract
- **Skills:** Information Technology Operations, Windows Remote Assistance
- **Published:** July 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=9dbb3a8572ac9003

## About the Role

Problem Solving

 * Guides others to solve complex problems.
 * Requires conceptual and innovative thinking to develop solutions.

Interpersonal Skills

 * Communicates difficult concepts and negotiates with others to adopt a different point of view.

## Description

* Requires formal education and experience in a professional, sales, or technical area.
 * Performs technical-based activities.
 * Contributes to and manages projects.
 * Uses deductive reasoning to solve problems and make recommendations.
 * Interfaces with and influences key stakeholders.
 * Leverages areas of expertise to achieve results.
 * Ability to complete work self-guided.
 * College or university degree required.

General Profile

 * Requires specialized depth and breadth of expertise.
 * Interprets internal or external business issues and recommends best practices.
 * Solves complex problems; takes a broad perspective to identify innovative solutions.
 * Self-starter, with guidance only required for complex situations.
 * May guide functional teams or projects.
 * Progression to this level is typically restricted based on business requirements.

Functional Knowledge

 * Requires in-depth understanding in own field.

Business Expertise

 * Anticipates business challenges and recommends improvements.

Impact

 * Impacts the achievement of customer, operational, project, or service goals.
 * Work is guided by functional policies.

Leadership

 * May drive functional teams or projects with moderate resource requirements, risk, and/or complexity., * Manages platform operations for clients or a small operations team.
 * Guides platform maintenance and execution tasks.
 * Collaborates with departments for new platform builds and troubleshooting issues.
 * Communicates direction on designing and implementing new solutions.
 * Advises managers on status updates, issues, or concerns.
 * Assists in reviewing documentation and architecture diagrams.
 * Administers onsite and remote assistance.
 * Participates in planning, daily meetings, backlogs sessions.
 * Identifies areas of opportunity to improve our service offering.
 * Performs other duties as assigned.
 * Complies with all policies and standards.


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