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# IT Administrator

- **Company:** 415 PARKDALE DRIVE 5-F, LLC
- **Location:** Wilmington, NC, United States
- **Experience:** Starter
- **Salary:** $55,000.0 - $65,000.0
- **Contract:** Permanent contract
- **Skills:** Proxmox, Microsoft Windows, Backup Devices, Bash Shell, Dynamic Host Configuration Protocol, Desktop Computing, Linux, Domain Name System (DNS), Linux System Administration, Networking Basics, Windows PowerShell, Remote Service Software, Virtualization Technology, Windows Desktop, Scripting, Computer Networking Systems, Peripherals, Information Technology, Laptops, Server Operating Systems & Platforms, User Accounts
- **Published:** July 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ec39238b909fc5c8

## About the Role

You're a problem-solver who enjoys helping others, learning new technologies, and working as part of a collaborative team. You're adaptable, detail-oriented, and comfortable balancing support tasks across both office and production environments., * Associate's degree in IT, Computer Science, or related field
OR equivalent hands-on experience, * 0-2 years in IT support or technical operations

 * Exposure to Windows and Linux environments
 * Basic hardware and networking troubleshooting experience

Skills

 * Troubleshooting Windows systems, Linux services, and common applications
 * Understanding networking fundamentals such as IP, DNS, and DHCP
 * Familiarity with virtualization platforms (Proxmox preferred) and remote support tools
 * Strong communication, documentation, and problem-solving abilities
 * Ability to manage multiple tasks and adapt in a fast-paced environment

Nice to Have

 * CompTIA A+, Network+, or Google IT Support Certificate
 * Basic scripting knowledge (Bash, PowerShell, etc.)
 * Experience with backups, patching, or server environments

A valid driver's license and reliable transportation are preferred, as occasional travel between locations may be required.

## Description

As a Technical Service IT Administrator, you'll support both local and remote users while helping maintain the systems and infrastructure that keep our operations running smoothly. This hands-on role is ideal for someone who enjoys troubleshooting, learning new technologies, and working in a collaborative environment.

What You'll Be Doing

 * Providing deskside and remote support for hardware, software, and connectivity issues
 * Supporting desktops, laptops, peripherals, and production environment devices
 * Assisting with Linux systems, networking, virtualization, and routine system maintenance
 * Performing updates, patching, and basic security checks
 * Managing user accounts, permissions, and technical documentation
 * Assisting with deployment of new equipment and collaborating with vendors as needed
 * Escalating complex issues with clear troubleshooting details


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