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# Digital Project Manager

- **Company:** Centerbase, LLC
- **Location:** Dallas, TX, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $70,000.0 - $80,000.0
- **Contract:** Permanent contract
- **Skills:** Web Accessibility, Asana, Google Analytics, Salesforce.Com, Shopify, WordPress, Wix
- **Published:** July 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=a5cc519f3ee4792f

## About the Role

* Bachelor's degree in Marketing, Business, Communications, or a related field, or equivalent professional experience.
 * 3-5 years of experience in project management, customer success, account management, implementation, or a related customer-facing role.
 * Proven ability to manage multiple projects simultaneously with strong attention to detail and organizational skills.
 * Strong customer communication skills - via Zoom, phone, and email - including the ability to lead meetings, present recommendations, outreach proactively, and manage expectations.
 * Comfortable working cross-functionally across creative, technical, marketing, sales, and customer-facing teams in a fast-paced environment.
 * Proactive, goal-oriented, and confident making decisions independently., * Familiarity with SEO/AIO, website strategy, digital marketing, branding, or user experience best practices is a plus.
 * Experience with project management tools (Taskray, Asana), CRM systems (Salesforce), website platforms (WordPress, Wix, Shopify), or digital marketing tools (GA4).
 * Legal industry experience is a plus.

## Description

* Serve as the primary point of contact throughout implementation, owning the end-to-end customer experience from sales handoff through post-launch transition to customer success.
 * Lead project kickoff, milestone reviews, approvals, and launch preparation activities, keeping projects on schedule with clear ownership and documented next steps.
 * Provide guidance to customers on website goals, and SEO/AIO best practices; manage improvement projects for existing customers.
 * Coordinate cross-functionally with design, content, SEO, production, sales, operations, and customer experience teams to deliver accurate, high-quality work on time.
 * Collect and communicate key account, branding, and website requirements; track timelines, dependencies, risks, and blockers proactively.
 * Facilitate customer reviews and approvals, balancing customer preferences with SEO, usability, and accessibility best practices.
 * Address customer questions, concerns, and escalations in a timely manner; build relationships that support long-term satisfaction and retention.
 * Ensure customers are successfully onboarded to all purchased products and services, including applicable tools, dashboards, and marketing services.
 * Maintain accurate project documentation, account notes, and communication records in internal systems.
 * Identify customer feedback, product improvement opportunities, and process gaps; share insights with appropriate internal teams.


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