> Markdown version of [/jobs/ext/1137945-it-associate](https://www.wearedevelopers.com/jobs/ext/1137945-it-associate). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Associate - **Company:** RBM AUTO CORPORATION - **Location:** Greenville, SC, United States - **Contract:** Permanent contract - **Skills:** Software Engineering, Information Technology - **Published:** July 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e3992e5ecd03580d ## About the Role The ideal candidate would have prior experience working with dealerships and CDK software along with expertise working to provide in-person support to end users., * Must be authorized to work in the USA for any employer. * Basic communication and problem-solving skills; basic mathematical skills using American units of measure is required. * High school diploma or the equivalent is required. Associates degree or higher is preferred. * Previous experience it an IT support / Help Desk role is preferred. * Previous experience working with CDK inside the automotive industry is preferred. * Industry certifications such as CompTIA A+ and Network+ are preferred. * Physical activities include: position body and move in order to trouble shoot/install hardware; exert force to move/manipulate objects (up to 50lbs occasionally, 25lbs frequently,); remain stationary/sedentary for long periods of time; operate tools and equipment; detect and identify safety issues; repetitive motion. * Work is conducted inside, outside, and in a shop environment in proximity to moving vehicles, mechanical equipment, with exposure to chemicals, and moderate to loud noise levels. Must be able to frequently traverse diverse terrain and multi-level work environments with stairs and/or ladders to complete essential job functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ## Description RBM Automotive Group is seeking an IT Associate to support dealership locations in South Carolina. This is an "in-person" position (NOT REMOTE). Candidates should be able to commute daily to the Greenville-Anderson-Greer, SC Metro area. Exact location is confidential at this time., * Work with end users and 3rd party vendors to provide in-person support. + Coordinate and execute new hire onboarding and employee separation processes. + Configure and install hardware. + Perform on-site analysis, diagnosis, and resolution of hardware and software issues. * Respond to incoming calls, emails, and escalations from users, ensuring accurate ticket documentation and prompt, effective communication with end users. * Provide emergency after-hours support as necessary to promptly address outages, minimize disruption, and ensure continuity of business operations. * Lead and assist with IT projects; proactively identify and solve problems. * Enforce IT best practices and security protocols; share technical knowledge and best practices with team members across the organization. * Maintain IT inventory and documentation. * Prioritize work to meet deadlines and ensure critical tasks are completed. Abide by company policy and departmental best practices and procedures and perform other duties as assigned. * Prior to being employed, applicants for employment must participate in RBM's normal screening process which includes: completing a full employment application; satisfactory criminal, credit and driving records checks (where applicable); in-person interviews and other inquiries. ## Related Videos - [The Avengers Initiative (Practical Ethics for Software Engineers)](https://www.wearedevelopers.com/videos/2070-the-avengers-initiative-practical-ethics-for-software-engineers) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Car's are Technology on Wheels - Impact of Software and IT Competence in Automotive](https://www.wearedevelopers.com/videos/780-car-s-are-technology-on-wheels-impact-of-software-and-it-competence-in-automotive) - [Official Opening of WeAreDevelopers World Congress 2026](https://www.wearedevelopers.com/videos/100000-official-opening-of-wearedevelopers-world-congress-2026) - [Agile work at CARIAD – Creating a customer web application for controlling the vehicle ](https://www.wearedevelopers.com/videos/200-agile-work-at-cariad-creating-a-customer-web-application-for-controlling-the-vehicle) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) ## Related Articles - [How software is steering vehicle technology](https://www.wearedevelopers.com/magazine/515-how-software-is-steering-vehicle-technology) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)