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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director, IT Operations - **Company:** Form Energy - **Location:** Somerville, MA, United States - **Experience:** Expert - **Salary:** $199,950.0 - $293,835.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Wireless LAN, Active Directory, Apple Mac Systems, Systems Engineering, Microsoft Azure, Cloud Computing, Cyber Security, Information Technology Operations, Microsoft Software, Runbook, Virtualization Technology, Wide Area Networks, Backup and Restore, IT General Controls (ITGC), Information Technology, Gsuite, CIS Benchmarks, Network Server - **Published:** July 1, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=23e688cff09d88da ## About the Role Do you have experience in Team supervision?, * 10+ years in IT with 5+ years leading IT operations and/or infrastructure teams, ideally across multiple sites. * Demonstrated operational maturity across identity, endpoint, network, and cloud (Microsoft 365 / Azure), with strong ITSM/ITIL practices. * Experience operating IT controls in a compliance-intensive environment, including producing audit evidence. * A track record of building lean, metrics-driven operations with high service levels. * Strong people leadership of distributed teams, plus vendor and budget management. * Clear, credible communication and a hands-on, pragmatic style suited to a fast-paced hardware and manufacturing environment., * Experience in manufacturing, hardware, laboratory, or critical-infrastructure environments. * Experience standing up IT controls in a maturing or compliance-intensive company. * Familiarity with the IT/OT boundary in a manufacturing setting. * Relevant certifications (e.g., ITIL, PMP, Microsoft / identity / cloud). ## Description * Own core IT infrastructure: servers, storage, virtualization, and cloud (Microsoft 365 / Azure and Google Workspace) - including tenant infrastructure, security baselines, licensing compliance, and endpoint integration - and the identity and access infrastructure (Entra ID / Active Directory, MFA, and conditional-access policies). SSO federation and SCIM provisioning to enterprise platforms are owned by IT Engineering & Platforms, acting on this infrastructure. * Lead the endpoint fleet and device management across Windows and macOS (MDM, imaging, patching, encryption enforcement) and the supporting service catalog. * Direct networking across all sites - LAN/WAN/WLAN, firewalls, and segmentation - and partner with manufacturing controls teams on the secure IT/OT boundary (without owning OT). * Own the service desk, procurement, and IT asset/inventory management across all sites - through a Manager, IT Service & Procurement - defining SLAs and metrics and driving a strong customer-service culture for a multi-site, multi-shift user base. * Mature IT operations disciplines - incident, problem, and change management; monitoring and alerting; backup and restore; runbooks; and on-call. * Operate IT general controls (access, change, and operations) to ITGC standards and produce audit-ready evidence as the company's controls environment matures; partner closely with Cybersecurity & GRC and external auditors. * Manage infrastructure, networking, and endpoint vendors, licensing, and the operating budget; deliver excellence and reliability with a lean team. * Lead a distributed team of site systems/network engineers and a service & procurement manager across MA, CA, and WV; coach, develop, and hire selectively against clear capability gaps. (A dedicated Infrastructure & Networking manager layer may be added later if span of control warrants.). ## Related Videos - [Technical Documentation - How Can I Write Them Better and Why Should I Care?](https://www.wearedevelopers.com/videos/681-technical-documentation-how-can-i-write-them-better-and-why-should-i-care) - [We adopted DevOps and are Cloud-native, Now What?](https://www.wearedevelopers.com/videos/485-we-adopted-devops-and-are-cloud-native-now-what) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Bridging AI and Nomad: a Go-based MCP Server for Cluster Control](https://www.wearedevelopers.com/videos/2063-bridging-ai-and-nomad-a-go-based-mcp-server-for-cluster-control) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [3 Key Steps for Optimizing DevOps Workflows](https://www.wearedevelopers.com/videos/962-3-key-steps-for-optimizing-devops-workflows) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers)