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# IT Operations Analyst

- **Company:** Palmer Group
- **Location:** Johnston, IA, United States
- **Experience:** Expert
- **Salary:** $41,600.0 - $43,680.0
- **Contract:** Temporary to permanent
- **Skills:** Data Centers, Information Technology Operations, Job Scheduling, Information Technology
- **Published:** June 30, 2026
- **Apply:** https://jobs.thepalmergroup.com/job/45702-it-operations-analyst-iowa/

## About the Role

* 2+ years of experience in computer operations or a related technical field
 * Strong attention to detail with reliable and consistent performance in monitoring environments
 * Solid written and verbal communication skills for documentation and issue escalation
 * Basic understanding of IT concepts and terminology with willingness to learn new systems
 * Ability to follow established procedures and work effectively in a process-driven environment

## Description

* Monitor automated job scheduling processes, tracking execution, input, and output across processing cycles
 * Identify job abends and take appropriate corrective actions or escalate issues to technical teams
 * Maintain detailed logs and documentation of job activity, incidents, and resolutions
 * Communicate with cross-functional teams to escalate issues and coordinate shift handoffs
 * Support ongoing run and maintain operations, including special processing and system maintenance tasks


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