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# ServiceNow CRM/FSM Developer

- **Company:** Isite Technologies Inc
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** JavaScript (Programming Language), Computer-Aided Design, Application Programming Interfaces (APIs), Artificial Intelligence, Continuous Integration, DevOps, Systems Integration, Workflow Management Systems, Scripting, Servicenow
- **Published:** June 30, 2026
- **Apply:** https://www.dice.com/job-detail/d250bf8e-5792-4905-a1cb-a46210cd2cf9

## About the Role

* ServiceNow CSA
 * ServiceNow CAD (preferred)
 * CIS-CSM or FSM (nice to have)

 * 5-8 years of hands-on ServiceNow development experience
 * Experience with CSM/CRM or case management platforms
 * Experience building integrations and APIs

Strong skills in:

 * JavaScript (server/client-side)
 * Workflow/Flow Designer
 * ServiceNow configuration and scripting

Preferred:

 * Experience with Field Service Management (FSM)
 * Exposure to AI-enabled workflows or automation
 * Familiarity with CI/CD and DevOps practices

What Success Looks Like:

 * High-quality, scalable CRM workflows and automation
 * Increased efficiency and reduced manual effort in customer service processes



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