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# Knowledge Management Manager

- **Company:** L.E.K. Consulting LLC
- **Location:** Boston, MA, United States
- **Experience:** Expert
- **Salary:** $100,000.0 - $125,000.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Knowledge Management, Generative AI
- **Published:** July 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=eef183cc253a597c

## About the Role

5-10 or more years of experience in knowledge management, internal insights, or intellectual property (IP) management role
Proven track record of leading and developing high-performing teams in a global or matrixed organization
Strong understanding of ever-evolving KM principles, IP lifecycle management, and knowledge dissemination strategies
Deep familiarity with KM technologies and AI tools, including proprietary search solutions and generative AI platforms
Experience working across sectors and service lines, with the ability to set priorities and drive global consistency
Demonstrated ability to influence senior stakeholders and communicate the value of KM to diverse audiences
Strong project management skills with a bias for action and continuous improvement

## Description

The Knowledge Management Manager leads the US KM function to ensure knowledge assets are embedded in core business processes. Reporting to the Solutions Director, this individual oversees U.S. KM operations, drives innovation in knowledge services, and leads a high-performing team of KM professionals across sectors and service lines., Knowledge Management Strategy

Collaborate with the Senior Director, Solutions to develop KM's role in the Solutions portfolio and, alongside EU and APAC leads, to drive the firm's global KM strategy, covering IP development, dissemination, and quality standards across sectors and service lines
Ensure knowledge assets are embedded in business processes and accessible to consulting teams for proposal development, case delivery, and business development
Coordinate with regional KM leaders and Strategy & Operations teams to set priorities and maintain global consistency
Drive the firm's knowledge agenda by identifying capability gaps, setting quality benchmarks, and championing best practices

Team Management and Engagement

Provide oversight of the US KM team and US-aligned, India-based Content team
Support KM team members in developing expertise, building strong relationships, and amplifying impact
Meet regularly with KM sector and service line teams to support progress on initiatives and address sector and stakeholder needs
Drive the team to own and continuously improve the breadth, depth, and quality of recommendations and support
Oversee onboarding of new team members and support professional development and career progression
Foster a strong sense of KM team community and shared purpose across the function

Innovation and Continuous Improvement

Drive the innovation and evolution of KM offerings and best practices, including:
Increased automation of core processes
Harnessing AI tools to surface new knowledge and insights at scale
Identification and piloting of new services
Unifying knowledge silos and repositories into a more streamlined interface
Continued evolution of team structure and operating model
Supporting further technology initiatives, including enhanced platform functionality
Drive visibility and uptake of knowledge tools

Stakeholder and Cross-functional Collaboration

Promote and elevate the KM value proposition to senior stakeholders across the firm
Collaborate with other Solutions leads (primary and secondary research) to integrate functions and functional knowledge for a more cohesive stakeholder experience
Partner with sector and functional leaders and regional KM teams to align on knowledge priorities
Advise on new and existing KM initiatives, providing strategic guidance to the broader team
Represent KM interests in cross-functional forums, contributing to firmwide capability-building efforts


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