> Markdown version of [/jobs/ext/1148094-entry-level-it-support-technician](https://www.wearedevelopers.com/jobs/ext/1148094-entry-level-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Entry- Level IT Support & Technician - **Company:** Safe Air Technology, LLC - **Location:** Baton Rouge, LA, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Microsoft Windows, Microsoft Outlook, Desktop Computing, Virtual Private Networks (VPN), Microsoft SharePoint, Wi-Fi Technology, Connectivity Problems, Office365, Tablet Computers, Microsoft Onedrive, Laptops, User Administration - **Published:** July 2, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=769d040b80e0db6d ## About the Role This role is ideal for someone who is dependable, organized, and customer-focused, with the ability to troubleshoot technical issues and support employees across office, engineering, and production environments. You will play a key role in maintaining company systems, hardware, software, and user support in a fast-paced manufacturing environment., * 1+ years of IT support or help desk experience preferred * Experience supporting Windows environments and Microsoft 365 * Basic understanding of networking, printers, troubleshooting, and user account management * Strong customer service and communication skills * Ability to prioritize tasks and manage multiple support requests * High level of professionalism, dependability, and confidentiality * Experience supporting manufacturing or production environments is a plus * Associate degree or technical certifications are a plus, but not required ## Description We are hiring an IT Support Technician to support the daily technology needs of our growing organization., * Provide day-to-day technical support for desktops, laptops, printers, phones, tablets, and other company equipment * Troubleshoot hardware, software, network, email, VPN, and user access issues * Set up and deploy computers, monitors, phones, and peripherals for new hires and existing employees * Support onboarding and offboarding processes including account setup, password resets, permissions, and equipment tracking * Support Microsoft 365 applications including Outlook, Teams, OneDrive, Excel, and SharePoint * Maintain inventory of IT equipment and technology assets * Assist employees with ERP systems, production software, and internal systems access * Troubleshoot Wi-Fi, printer, and network connectivity issues throughout the facility * Support conference room technology, TVs, Teams meetings, and presentation equipment * Assist with cybersecurity best practices including MFA, password policies, and antivirus updates * Document support requests, recurring issues, and resolutions * Support software rollouts, upgrades, and company technology projects ## Related Videos - [Security Pitfalls for Software Engineers](https://www.wearedevelopers.com/videos/726-security-pitfalls-for-software-engineers) - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Robots are coming into the wild! Full-Stack Robotics Engineers, be ready!](https://www.wearedevelopers.com/videos/479-robots-are-coming-into-the-wild-full-stack-robotics-engineers-be-ready) - [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) ## Related Articles - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)