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# TECHNICAL SUPPORT SPECIALIST

- **Company:** SOFHA EMPLOYMENT SERVICES INC
- **Location:** Johnson City, TN, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Information Systems, Computer Networks, Microsoft Office, TCP/IP, Computer Equipment, Information Technology, Extreme Programming
- **Published:** July 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=96e28e7c9008e61a

## About the Role

* High school diploma or GED
 * Bachelor's degree in information systems or related field desired

EXPERIENCE:

 * Basic understanding of Active Directory, Networking concepts, and TCP/IP.
 * Windows 10 & XP operation, installation, and troubleshooting.
 * Proficient knowledge of all Microsoft Office products.
 * Hardware/software installation, upgrades, and troubleshooting.

*Experience in a physician office setting is preferable. *

## Description

* Account management.
 * Technical assistance; computer systems, software, and hardware.
 * Respond to queries in a timely manner.
 * Daily performance of computer systems.
 * Install, modify, and repair computer hardware and software.
 * Run diagnostic programs.
 * Follow-up to ensure issue is resolved properly.
 * Compile information and prepare reports.


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