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# Front Desk & Customer Service Coordinator

- **Company:** SALVATION MARINE SERVICES LLC
- **Location:** Chambersburg, PA, United States
- **Salary:** $45,760.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Inventory Management Software, Information Technology, Workday
- **Published:** July 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=56ed3dd1cd6ed16d

## About the Role

Salvation Marine Services is seeking a full-time Front Desk & Customer Service Coordinator to join our growing team. We are looking for an organized, professional, and customer-focused individual who thrives in a fast-paced environment, possesses strong computer skills, and has extensive knowledge of boats and marine products., * Strong knowledge of boats and marine products is required

 * Excellent communication and customer service skills
 * Exceptional organizational skills and attention to detail
 * Strong computer skills are required
 * Proficiency in Microsoft Excel is preferred
 * Ability to quickly learn dealership and inventory management software
 * Comfortable working in a computer-based environment for the majority of the workday
 * Ability to multitask and prioritize responsibilities in a fast-paced setting
 * Previous experience in customer service, office administration, or the marine industry is preferred
 * Dependable, professional, and team-oriented attitude

## Description

As one of the first points of contact for our customers, this position plays a vital role in creating an exceptional customer experience while ensuring the day-to-day operations of our front office run smoothly., * Greet and assist customers with showroom purchases, service drop-offs, and service pickups

 * Answer incoming phone calls and assist customers with questions, scheduling, parts inquiries, and general information
 * Schedule service appointments and communicate effectively with customers regarding service needs and updates
 * Assist customers with parts sales and place parts orders as needed
 * Process customer transactions and maintain accurate records
 * Utilize computer systems daily for scheduling, customer communication, inventory management, and record keeping
 * Receive incoming shipments and ensure inventory and customer parts are accurately labeled and organized
 * Assist in maintaining stock levels and showroom inventory
 * Work closely with technicians and management to ensure efficient workflow and excellent customer service
 * Maintain a clean, organized, and professional front office and showroom environment


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