> Markdown version of [/jobs/ext/115063-it-revenue-operations-administrator-msp-digital-operations](https://www.wearedevelopers.com/jobs/ext/115063-it-revenue-operations-administrator-msp-digital-operations). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT & Revenue Operations Administrator (MSP & Digital Operations) - **Company:** Village Home Health, L.L.C. - **Location:** Reno, NV, United States - **Experience:** Experienced - **Salary:** $75,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Microsoft Azure, Backup Devices, Virtual Private Networks (VPN), Networking Basics, Squarespace, Web Performance Optimization, WordPress, Microsoft Power Automate, Software Troubleshooting, Zapier, Wix, Information Technology, User Accounts - **Published:** May 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=6e1f5d8d921e9ef1 ## About the Role Do you have experience in IT support?, * 3-7+ years of experience in IT support, systems administration, or MSP environments * Strong knowledge of Microsoft 365, Azure, Active Directory, networking fundamentals, and endpoint management * Experience supporting or administering CRM systems * Strong troubleshooting, organizational, and multitasking skills * Excellent communication skills with the ability to support both technical and non-technical users * Ability to work independently in a fast-paced environment Preferred * Experience working alongside or within an MSP * Familiarity with website platforms such as WordPress, Wix, or Squarespace * Working knowledge of SEO, conversion rate optimization (CRO), and digital marketing tools * Experience with automation tools such as Zapier or Power Automate * Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus, * IT support: 3 years (Required) * Microsoft 365: 3 years (Required) * Azure: 3 years (Required) * Active Directory: 3 years (Required) * CRM software: 2 years (Preferred) ## Description We are seeking a dynamic and detail-oriented IT & Revenue Operations Administrator to support our IT infrastructure, CRM systems, digital operations, and workflow automation initiatives. This role is ideal for someone comfortable working in a Managed Services Provider (MSP) environment while also helping improve operational efficiency, digital performance, and user support across multiple departments. You will play a key role in maintaining system performance, supporting end users, optimizing workflows, and enhancing the companies' digital presence. This is a highly visible role that directly impacts operations, sales enablement, employee support, and long-term business growth., * Provide day-to-day IT support for hardware, software, networking, and operating systems (Windows, macOS, and Microsoft 365 environments) * Serve as the primary liaison with external MSP providers and assist with system maintenance, security, backups, and troubleshooting * Manage employee onboarding/offboarding, including user accounts, permissions, devices, email access, and VPN setup * Track and maintain company-issued equipment and IT inventory * Administer CRM systems, workflows, dashboards, and reporting to improve operational and sales efficiency * Support website updates, digital operations, SEO initiatives, and conversion optimization efforts * Identify and implement automation opportunities using tools such as Zapier or Power Automate * Maintain security protocols including MFA, password policies, access controls, and periodic audits * Coordinate with vendors, software providers, and cross-functional teams to improve systems and processes * Develop documentation, standard operating procedures, and internal knowledge base resources * Monitor KPIs and provide reporting insights related to systems performance, sales activity, and digital operations ## Related Videos - [Kill Your WordPress. 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