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# IT Technician

- **Company:** JTDMH COMMUNITY OUTREACH
- **Location:** Saint Marys, OH, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Hospital Information Systems, Desktop Computing, Microsoft Operating Systems, Peripherals, Computer Equipment, Bug Reporting, Information Technology
- **Published:** July 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5e22db128b281967

## About the Role

* Must be able to communicate with the "end" user to assist in training and problem solving as well as be able to communicate on a technical level with software and hardware vendors.
 * Be able to maintain a pleasant attitude and have an excellent rapport with the users.
 * Ability to work independently, with little or no supervision.

Education/Certifications

 * High school diploma with 3 to 5 years' experience directly related to the duties and responsibilities specified.
 * Must have training in various Microsoft operating systems and personal computing products.

Experience

 * 3-5 years experience in computer system comparable to current installed system.

## Description

* Investigates, analyzes, and resolves hardware and associated software and communications problems on hospital computer systems; performs complex hardware repairs and maintenance on a wide range of pc-based computers and peripherals.
 * Provides advanced hardware technical assistance and support; troubleshoots and resolves system hardware, software, and communications failures and conflicts.
 * Evaluates existing computer systems hardware and performs system upgrades; based on customer needs, customizes, and tests computer systems, and resolves configuration conflicts and errors.
 * Installs, integrates, and configures new computer systems and hardware for users.
 * Researches, analyzes, and recommends appropriate computer hardware for customized computer configurations. .
 * Reviews, prioritizes, and processes problem reports; documents the progress of projects.
 * Trains end users and employees, as appropriate.
 * Performs miscellaneous job-related duties as assigned.


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