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# Work Study - IT Help Desk

- **Company:** State Fair Community College
- **Location:** Sedalia, MO, United States
- **Salary:** $31,200.0
- **Contract:** Permanent contract
- **Skills:** Software Applications, Computer Literacy, Computer Equipment, Information Technology
- **Published:** July 2, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fb8676200fa2f6c4

## About the Role

* Must have excellent written and verbal communication skills to provide quality support to walk-in customers in a timely and accurate manner.
 * Recommendation to have skills and/or interest in customer service, PC hardware, software applications, and operating systems.
 * Must be able to acquire, maintain and increase knowledge of supported products, printers, software, and hardware.
 * Ability to work with and impart knowledge to both novice and advanced customers.
 * Ability to follow policies and instructions.
 * Ability to work with limited supervision and display a sense of urgency in assigned tasks.
 * Must display a high level of professionalism in appearance, attitude, and work ethic.
 * Ability to work proactively and cooperatively with ITS staff and part-time employees within Information Technology.

This position is a part of the Federal work-study program, to qualify you must be a State Fair Community College student enrolled in the current semester and eligible for Financial Aid thorough the Federal Work-study program.

The job is in a fast-paced environment that requires good communication, customer service and problem solving skills. Candidate will possess a working knowledge of computers, excellent oral and written communications skills, demonstrate student centeredness and be able to interact with a broad range of people with diverse backgrounds in a positive manner. Demonstrate a commitment to the philosophy and mission of the community college.

Employment will require a criminal background check at college expense. Preference is given to Missouri residents.

## Description

* Providing general technical support and information to students, faculty, and staff via phone, email, or in person.
 * Assisting IT staff with basic tasks, such as troubleshooting hardware and software issues, resetting passwords, and updating software.
 * Maintaining inventory of checkout equipment.
 * Refilling paper trays and consumables on Pay for Print printers on a scheduled rotation.
 * Assisting with special projects as assigned.


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